Questions and Contacts

If you’re interested in a career with Coles Group, or have any questions about working with us, we’d love to hear from you. Please check if we haven’t already answered your question in the Frequently asked questions section below, or you can email us at

A note about updates regarding your application

To keep candidates updated during the recruitment process, Coles Recruitment uses a ‘’ email address. Please add this email to your contacts to ensure you receive updates from us regarding your application and prevent this email from getting marked as spam by filters.

Frequently asked questions

I’ve submitted an application. Can I check its status?

You can. When you’re logged-in you’ll be able to see a full list of the jobs you’ve applied for with a status update alongside each. You’ll find the login button at the top right-hand side of the page.

I’ve attended an interview. How’s my application progressing?

You’ll receive an email letting you know the outcome of your interview soon! Sometimes we’re working through a large number of applicants and will get back to you as soon as we can.

I've submitted an 'Expression of Interest’ form. When will I hear about a vacancy?

That really depends on when your preferred stores have an available role, so the timeline can vary; hang in there!

How do I unsubscribe from Coles Group notifications and emails?

If you wish to be unsubscribed from all future notifications just send us an email to let us know via

How do I apply for positions at Coles Group stores?

Team members

Register your interest by submitting an Expression of Interest form. The form includes information about postal codes and distances, when you’re available and if you have any department preferences. We’ll let you know when the perfect position becomes available.

TIP: Keep your details up to date and let us know that you’re still interested by logging into your account at least every six weeks.

Store management and trades

We advertise all store management and trades jobs on our website. Visit our Job Search page see our current vacancies. You can also register for a 'Job Alert’ account to receive email notifications about available positions.

New store openings

You can register your interest to work in a new store that’s under construction up to six months before it opens by completing an Expression of Interest form. If the new store doesn’t appear in the list of locations, select all the nearby stores and we’ll let you know when we start the recruitment process.

How do I apply for positions at Coles Group Store Support Centre (corporate office)?

You’ll find all store support (corporate) openings here on our Coles Group Careers website. Visit our Job Search page to view current vacancies. You can also register for a 'Job mail’ account to receive email notifications when suitable positions become available.

TIP: Stay up to date with what's happening at Coles Group by following our LinkedIn page.

Account queries

How do I reset my password?

  • Click 'Log in' on the top right-hand side of the menu bar
  • Select 'Don't know your password?'
  • Enter your email address
  • We’ll send you an email with a link and code to reset your password


Working Requirements

What are the minimum age requirements?

Each state/territory in Australia has its own minimum age employment regulations.Click here to learn about minimum age requirements by state and territory

In certain situations, we may need a parent or carer’s written permission before a child can begin working with us. If so, the store will guide you through the process and let you know what’s required.

Roles within Coles Liquor, Coles Services, Coles Express and Coles Online teams may have further age restrictions based on the job requirements and the legal age for serving alcohol.

Do I need to show proof of my working rights?

We’re required by law to confirm your entitlement to work in Australia. We’ll request this information in the application process and if you’re selected for an interview, you’ll need to bring the following original documents with you:

  • Australian or foreign passport or
  • Australian birth certificate and photo ID or
  • Australian citizenship certificate and photo ID

Contact us

Check out the above listed responses to our frequently asked questions - we may have answered the question you want to ask. 

If your question hasn’t been answered, it’s ok you can send your query to

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Street address

800 Toorak Road
Hawthorn East, VIC 3123

Get directions here

Postal address

PO Box 480
Glen Iris, VIC 3146