Health & Wellbeing Advisor, SO QLD - 12-Month+ FTC

About the role

Are you passionate about supporting team members to recover well and transition safely back to work after injury? Do you have strong clinical reasoning, stakeholder engagement skills and a practical approach to early intervention and injury management? 

As a Health & Wellbeing Advisor within our Supermarkets team, you will play a key role in supporting early intervention for injured team members and facilitating safe, sustainable return-to-work outcomes. 

Reporting to the National Injury Manager, you will coordinate injury management and return-to-work activities, working closely with leaders, team members, healthcare providers, insurers and other stakeholders to promote recovery, reduce risk and support positive wellbeing outcomes. 

You will also contribute to the development and implementation of injury management programs that help prevent workplace injuries, support early identification of risks and promote a safe working environment. 

You’ll also 

• Coordinate the return-to-work process for injured or ill team members, including communication with key stakeholders. 

• Support early intervention strategies to assist team members to access timely care and recover safely. 

• Manage injury reporting and investigation processes, including documenting incidents, following up actions and maintaining accurate records. 

• Liaise with healthcare providers, insurers, treating practitioners, operational leaders and team members to support effective injury management. 

• Develop, monitor and review suitable duties and return-to-work plans in line with medical guidance and operational requirements. 

• Collaborate with managers and team members to identify suitable workplace accommodations, adjustments and modifications. 

• Ensure compliance with relevant workplace injury reporting obligations, insurer requirements, governing bodies and internal processes. 

• Support corrective actions and risk reduction strategies following workplace injuries. 

• Develop and implement injury management initiatives to prevent injuries and promote a safe working environment. 

• Monitor, evaluate and report on the effectiveness of injury management and return-to-work programs. 

• Use clinical experience, problem-solving skills and injury management knowledge to assess cases and support sustainable recovery outcomes. 

• Stay up to date with relevant industry trends, legislation, regulations and best practice relating to workplace safety, wellbeing and injury management. 

About you and your skills 

You will bring a genuine passion for helping people recover, rehabilitate and return to meaningful work. You will be confident working with a range of stakeholders and able to balance care, compliance and commercial considerations. 

You’ll also have: 

• Tertiary qualifications in a relevant health discipline, such as Occupational Therapy, Physiotherapy, Exercise Physiology, Psychology, Rehabilitation Counselling, Nursing, Osteopathy or Social Work. 

• Strong clinical reasoning and assessment skills. 

• Experience in injury management, occupational rehabilitation, return-to-work coordination, workers compensation or a related field is desirable. 

• Ability to engage and influence across multidisciplinary teams to achieve shared outcomes. 

• Strong communication, case management and stakeholder management skills. 

• Ability to manage competing priorities and work across multiple cases. 

• Sound understanding of workplace injury management, early intervention and return-to-work principles. 

• A current driver’s licence and access to a car. 

• A genuine passion for supporting people through recovery and rehabilitation.