Shift Manager - Night Shift - Wetherill Park Customer Fulfilment Centre

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

We’'ve launched two automated Customer Fulfilment Centres (CFCs) in Melbourne and Sydney. The new CFCs will redefine the customer experience in online grocery shopping, providing customers with improved availability and freshness, a broader produce range and a seamless digital experience, while also providing a safer working environment for our team members. The new CFCs will be the first of their kind in Australia. Be part of a great team with the opportunity to work with innovative, technology. 

As our Sydney site ramps up, we have an opportunity for an experienced Shift Manager to join the team. 

About the role

This is an overnight position with shift times of 9PM - 5AM including required weekends. 

This role is integral in building a high performing team, being a good coach and ensuring that all the pieces on this journey are pulled together to deliver key outcomes.  You will oversee shift KPI’s with an emphasis on productivity and safety whilst creating an enjoyable workplace environment.
You will also:

• Oversee the strategy implementation plan and drive our “On time and in full” objective across the business
• Be a champion for safety and lead an operational safety-first culture
• Create and drive a highly customer-focused culture across the site
• Ensure adequate resourcing and productivity is in place to meet sales demand
• Create and drive a high-performance culture through communicating performance objectives, empowering direct reports and supporting team members to achieve their career and development goals
• Collaborate and influence key stakeholders across central operations and transformation teams to ensure change strategy alignment
• Find ways to support continuous improvement initiatives of the site providing insight to key stakeholders

About you and your skills

We’re looking for a passionate Shift Manager that has a customer first focus, continuous improvement mindset and experience in organisational change management. You’ll also need:
 

• A successful track record of operational delivery and building successful teams
• Relevant experience in supermarket operations or supply chain 
• Strong leadership qualities including the right ‘can do’ attitude 
• Ability to adapt to a fast paced and changing environment, whilst ensuring key deliverables are met
• Ability to utilise key financial data and operational metrics to drive performance improvements and outcomes
• Have a clear vision of the change strategy that is delivered with a high degree of energy and passion
• Have a passion for people, engaging teams and developing team members

What’s in it for you?

• Shift variety: We offer a variety of shift times including morning and afternoon shifts.
• Temperature controlled environment: Work comfortably in a climate-controlled space, ensuring you can focus on what you do best.
• PPE and uniform provided: No need to worry about what to wear. We provide uniforms and PPE at no cost for eligible team members.
• Onsite perks: We offer free parking, an onsite canteen serving a variety of delicious meals at budget-friendly prices, BBQ areas and more.
• On the floor training: We believe in continuous learning and will provide you comprehensive training to sharpen your skills further.
• More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings. 
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au