Office in Charge - Customer Fulfilment Centre
Our new Customer Fulfilment Centres (CFCs) are an even smarter and easier way to fulfil online orders and deliver the smiles for our customers. And you could get involved. Your role, no matter where you are at a CFC, will have a direct contribution to every customer's order. How good is that!
It will be a new environment that will combine technology with teamwork to create a safe place where everyone feels welcome. Thorough training and support from our leadership teams will ensure you’re confident in your new role. Whether it’s a foot in the door, flexible work hours or the foundations of a stable role, a Coles CFC has what you’re looking for.
About the role
A great experience for our customers starts with people like you, who are enthusiastic and willing to pitch in when required.
As the Office in Charge, you’ll be responsible for providing comprehensive administrative support to our fulfillment center operations. Your role will involve overseeing efficient processes, maintaining compliance with policies, and legislation, and ensuring a customer-centric approach in all aspects of the Customer Fulfilment Centre’s functions.
About you and your skills
- Proven experience in similar role, with a focus on administrative support and compliance
- Strong understanding of payroll processes and award interpretation.
- Excellent organisation skills and attention to detail
- Ability to work collaboratively with a diverse team and across departments
- Familiarity with relevant legislation and compliance standards
- A commitment to providing great customer experiences by working with enthusiasm, energy, and pace
Why you’ll love this job
- Opportunity: Get your foot in the door and grow with a side of the business that’s focused on the future.
- Flexibility: With longer hours of operation, we can offer a variety of shifts which means you’ll find the flexible hours you need.
- Community: Our team leaders are excited about building on the community spirit inside and outside of the CFC with diverse teams delivering a great online shopping experience to people in the area.
- Discounts: As a Coles Group team member, you’ll receive discounts across all of our internal brands – Coles, Coles Liquor and Coles Online.
Keen for an opportunity?
With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.
We’re continuing to build a gender equitable team, and a culture that’s just as diverse, inclusive and welcoming as the communities we serve. We encourage applications from people of all ages, cultures (including our First Nations Peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. Find out more in the ‘Our Recruitment Process’ section of our careers site.