Digital Experience & A11Y Analyst
We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.
About the team
As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.
About the role
Want to discover opportunities that challenge you? Connect to a career that can take you places? Inspire millions of Australians to lead healthier, happier lives? Digital is where you’ll find the freedom, support, and inspiration to do all that and more. We’re the team at the heart of our digital transformation – the ones creating the unified experiences and inclusive services our customers want and need. Open. Innovative. Accessibility-obsessed.
It’s our Digital team that are redefining what we do, how we do it and why. So, we can build a digital offering fit for every Australian and shape the future of retail for better. So, we can find more ways to sustainably feed our nation – today and tomorrow.
Our Digital function is significantly growing as we continue to invest in delivering the best online shopping experience for our customers. Our Design team is now seeking a Digital Accessibility Analyst to join their team.
As a Digital Accessibility Analyst you will be contributing towards the accessibility strategy, accessibility compliance, usability and business needs to deliver engaging and inclusive digital experiences for Coles.
About you and your skills
You are an Accessibility expert or engineer with experience resolving accessibility issues, writing requirements, reviewing test cases and prioritising defects.
You are experienced in supporting digital channels in large, complex organisations requiring stakeholder management.
Your skills
• Perform accessibility evaluations of web pages, mobile apps, and other digital platforms.
• Experience using and testing with assistive technology tools e.g. JAWS, VoiceOver, TalkBack, Dragon etc.
• A detailed understanding of the digital accessibility guidelines (WCAG 2.2) • Ability to include detailed accessibility requirements in user stories.
• Proficiency in front-end development technologies such as HTML5, CSS, JavaScript and WAI-ARIA.
• Capable of working collaboratively in agile teams with designers, product owners developers and testers.
• Case studies demonstrating accessible designs.
• Highly collaborative style, able to engage with a diverse range of stakeholders to meet targets.
• Effectively balances commercial and customer needs
• Exceptional stakeholder management, collaboration and communication skills
If you want to be a part of our Digital transformation and see the meaningful and tangible impact your work has on the lives of millions of Australians every week, then do apply now.
*Applications close Midnight 21st Feb 2025
What’s in it for you?
- Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
About the recruitment process
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
Job ID: 143165
Employment Type: Full time
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