Servery Specialist - Coles Supermarkets - Keilor Downs
From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Specialist, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation.
About the role
Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the Servery department. To delight and inspire customers through an engaging customer experience in preparing and delivering a quality range of premium meat cuts and products, and maximising profit.
Being a specialist, you will coach, develop and inspire team members to ensure they have the capability to create a unique shopping experience for customers. A retail meat trade qualification (i.e. Certificate II or III in Meat Retailing) is preferred but not required.
You’ll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.
About you and your skills
- Previous experience working in a fast-paced customer facing environment
- Direct/indirect leadership experience as you’ll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements
- To maintain excellent department standards including monitoring stock, rotation routines, wastage, shrinkage and quality control
- To always look to simplify processes and adhere to strict audit, food safety and compliance standards
- To drive a one team culture which celebrates success and puts our team members health, safety and wellbeing first
- To delight our customers with an outstanding shopping experience
- A passion for food and an of course an enthusiasm for customer service.
Take your next step into something bigger, apply now
With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.
We’re continuing to build a gender equitable team, and a culture that’s just as diverse, inclusive and welcoming as the communities we serve. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander Peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. Find out more in the ‘Our Recruitment Process’ section of our careers site.
Job ID: 116732
Employment Type: Full time