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eCommerce Campaign Specialist - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

 

About the team

 

As one of the biggest brands in Australia, we connect with millions of Australians  each week. Whether it’s connecting our customers with relevant content through digital innovation, omni-channel storytelling or impactful advertising that reaches 98% of Australians, our Marketing team play an important role in driving our brand forward, helping Australians eat and live better every day.

About the role 

 

Reporting to the Online Campaigns Manager, you’ll own the end-to-end delivery of digital campaigns and online events across the Coles website and app, bringing our Digital Trade Plan to life each week. 

As part of a small, collaborative and supportive team, you’ll have the freedom to be creative, take genuine ownership of your work and see campaigns through from idea to execution. The team plays a significant role in Coles Online growth, so the work you deliver will have a visible and measurable commercial impact. 

 

You’ll also: 

  • Own digital campaigns and online events end to end, from briefing and planning through to launch and post-campaign review 

  • Deliver the weekly campaign and merchandising plan across the Coles website and app, ensuring activity launches accurately and on time 

  • Create engaging online customer experiences, with the freedom to think creatively about how campaigns and products come to life digitally 

  • Work with broader 360 campaign teams to support supplier participation and bring integrated activity to life online 

  • Use campaign performance, sales and customer insights to identify opportunities and continuously improve future activity 

 

About you and your skills 

 

You’re personable, collaborative and comfortable building relationships across a broad stakeholder group. You’ll enjoy being close to the action, taking ownership and juggling multiple campaigns and deadlines without losing sight of the detail. 

 

You’ll also have: 

  • Experience within FMCG, retail, marketing, eCommerce or a similar fast-paced consumer environment 

  • Strong digital marketing experience and a good understanding of how campaigns come to life in an online environment 

  • Excellent stakeholder management and people skills, with the ability to build trusted relationships across different teams 

  • Strong organisation, prioritisation and time management skills, with the ability to confidently juggle multiple pieces of work 

  • Experience delivering campaigns or digital activity end to end, with a strong focus on timely and accurate execution 

  • A commercial mindset and confidence using campaign, sales or performance data to understand results and identify opportunities 

  • Experience with eCommerce or content management platforms; exposure to AEM and Jira would be advantageous 

 

Please note, applications close on November 26th, 2026.  

 

 

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What’s in it for you?

 

  • Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
  • Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
  • Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
  • Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
  • Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
  • Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
  • Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

 

About the recruitment process

 

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

 

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

 

Job ID: 200674

 

Employment Type: Full time

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