Supplier Resilience Manager

 Coles Supermarkets  Hawthorn East 

Requisition ID: 37544 

Employment Type: Fixed Term 

Good things start here

This could be the very first step towards an exciting new career with us – a fresh beginning. At the Coles Group, these are moments we live for.

Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.


About the role


Procurement at Coles Group is all about making a positive impact on Australian communities and our business. We do this by giving our team the tools, systems and direction they need to transform how we work and improve our customer and partner experiences.


An opportunity to join Procurement Operations team as a Third Party Risk Manager has arisen, to work with the Third Party Risk working group and have oversight of the offshore team.


What you’ll be doing


This role is responsible for ensuring delivery adherence to Goods Not For Resale (“GNFR”) Third Party Risk Management (“TPRM”) processes, standards, as per Third Party Management framework – Risk Management scope. 


You’ll also:


  • Drive efficiency, effectiveness, and continuous improvement in all TPRM processes from supplier and engagement risk assessments, risk control actions, due diligence, contract risk assurance, [escalation management] and reporting, in order for Coles Group to meet it’s TPRM Performance Targets
  • Manage operational training and support to end users in Policy, Process and Systems (SAP Ariba Strategic Sourcing, Supplier Lifecycle and Performance and Supplier Risk).
  • Manage BPO TPRM service team (3-5 persons India) ensuring service levels are met, and user satisfaction measured, and improvements promptly delivered.


Good things you’ll need


  • Minimum of 5 year experience in Third Party Risk Management / Procurement Category Management, Contract Management, Supplier Relationship Management and Strategic Sourcing 
  • Deep understanding of risk and compliance requirements in Supplier and Contract Lifecycle management
  • Preference for experience in SAP Ariba preferred, or comparable Source to Pay and TPRM technology solution
  • Minimum 2 years’ experience in offshore resource management, preferably a BPO operating model
  • Experienced delivering complex change initiatives with diverse stakeholder groups and facilitating timely issues resolution
  • Superior operational management expertise from requirements and change programs



Why Coles?
We’re committed to making this a great place to work, from day one. From flexible working arrangements to discounts across all our internal brands (including 5% off at Coles supermarkets!), there are plenty of reasons to love working here. Explore all this and more at our Coles Careers website.

Coles Group is an endorsed employer for all women. See our range of benefits and policies directly at WORK180: Coles Group – Work180 Endorsed Employer

For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at www.careers.colesgroup.com.au > Careers for everyone > Disability employment.

We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.