Systems Engineer - Identity Access Management

 [[cust_CareersBrand]]  Hawthorn East 

Requisition ID: 46228 

Employment Type: Full time 

Good things start here

This could be the very first step towards an exciting new career with us – a fresh beginning. At the Coles Group, these are moments we live for.

Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.


Systems Engineer – Identity Access Management


Are you an expert at managing large-scaled data centre hardware services and looking to join a market-leader within the retail industry? Then this is the role for you.

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive and forward-thinking culture, we’re constantly looking at ways to reinvent the shopping experience for our customers and build the next generation of digital retailing.


About the role


Reporting to IAM Delivery Manager, your role will be to provide technology services to support, develop and maintain the Identity and Access Management components of the IT infrastructure in accordance with agreed service levels within Coles.


You will be an effective, strategic partner to key vendors and customer stakeholders, providing them with leadership with respect to the Identity platform and to the broader IT community. Your contribution towards the development of the Identity strategy and architecture will be imperative to our ongoing success as the team continues to successfully protect Coles’ internal assets.


We provide the solutions for all aspects of identity management, including governance, authentication/authorisation controls, security operations and automation.


What you’ll be doing


The IAM team at Coles is critical to the protection of our internal assets and the assessment of potential incoming threats. Having performed in a similar role previously, you will have the ability to identify emerging threats in the market and assess our security infrastructure’s capabilities to manage such threats before they occur.


Our primary focus is enabling the business to succeed by providing quality engineered Identity systems across our platforms and providers. With identity forming key corner stone of modern security controls, it’s an exciting, fast paced and challenging environment.  With a wide range of skills needed, and plenty of opportunities to learn many aspects that make up a modern secure system(s)


You will be called upon to assist in the selection of and deployment of new technologies which provide business benefit to the organisation as well as identify opportunities for IT contribution to business improvement.


What you will be doing:


  • Enforce compliance with IAM principals including least privilege access, password management, Audit logging, certificate issuance and revocation.
  • Work with management and other personnel to identify security best practices
  • Apply a risk-based approach to information security covering the security aspects of Cloud & On-premise IAM services with a focus on authentication and authorisation services
  • Be responsible for IAM security risk reduction activities using engineering and automation principles
  • Manage incident response for IAM security events to ensure service recovery and availability
  • Support privileged account management services (such as vaulting, password rotation, checkout procedures, etc.)
  • Perform security and data/logs analysis
  • Develop monitoring and reporting on the health, effectiveness and efficiency of IAM security events
  • Perform analysis on existing user IDs to identify orphaned accounts
  • Practice security hygiene, strong authentication and authorization, identity lifecycle management and governance


Good things you’ll need


  • Tertiary qualifications in IT
  • In depth expertise in applicable IT processes and technologies
  • Ability to lead Project design and delivery and manage difficult technical issues across the technology portfolio
  • Ability to innovate and provide efficient delivery and operational processes
  • Ability to understand business and IT strategy, environment and trends across multiple technologies
  • Strong self-management skills
  • Ability to work collaboratively with stakeholders to achieve outcomes
  • Strong vendor management and vendor collaboration
  • Relevant retail business experience
  • Demonstrated awareness in applicable IT change and problem management processes
  • Excellent interpersonal
  • Excellent analytical and problem resolution skills
  • Excellent written and verbal communication skills
  • Excellent customer service and customer relationship skills
  • Application of the Coles Group values and behaviours


Why Coles?

You’re joining a culture that truly cares about your wellbeing, values what you do and celebrates your success. We’ll invest in you and your career with best practice training, development, and leadership programs. You’ll also receive fantastic team member discounts across our supermarkets and brands.


As part of our focus on achieving a gender balanced workforce, we belong to the WORK180 network as an endorsed employer for women. Our commitment to helping all women thrive in the workplace includes initiatives such as our recently updated parental leave policy, flexible working options and our Employee Assistance Program.

You can explore all this and more at our Coles Careers website. 

For everyone who shares our passion

We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at > Careers for everyone > Disability employment.

We’d love to meet you


If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.