Senior Transformation Manager - Process Improvement
We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.
About the Team
Central Operations keeps our business moving. Our team cares for, supports, and empowers our retail teams across the country. We help them be at their best, so they can deliver the best experiences for our customers every day.
About the Role
This role will lead and drive key initiatives aimed at future proofing store teams and providing teams with the right tools, training and processes.
You will also:
- Define, plan and oversee the execution of projects and programs, ensuring all activities are captured and appropriately resourced to deliver project objectives
- Utilise continuous improvement methodologies to track, analyse, and enhance current processes
- Identify opportunities for change across the business and manage the implementation process
- Identify risks and create mitigation strategies to ensure project and program deliverables are safeguarded
- Lead and develop a small team of direct reports
About you and your skills
You will have:
- Success in planning and delivery of complex projects preferably within a retail environment
- Extensive experience in influencing and managing relationships with business stakeholders and leading teams
- The ability to use data and metrics to identify opportunities for improvement and drive change and to build comprehensive reports
- Ability to create strategies and initiatives that balance and integrate best practice, commercial outcome and team member value
Take your next step into something bigger, apply now
With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
Job ID: 132986
Employment Type: Full time