Senior Systems Engineer - Workplace Applications, 12 Month Fixed Term

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

Senior Systems Engineer – Workplace Applications 

At Coles, we’re transforming the way our team members work through innovative workplace technologies. We’re looking for a Senior Systems Engineer to join our Workplace Applications team on a 12-month fixed term contract, supporting the end-to-end lifecycle of our workplace toolsets. 
 

About the role: 

This role will be pivotal in supporting and evolving some of our collaboration and productivity toolsets, including emerging AI personal productivity tools and other collaboration and Workplace platforms such as the Atlassian suite (amongst others). You’ll be involved in everything from implementation and productionising support, to embedding operational processes and transitioning platforms into BAU. 

You will play a key role in ensuring seamless integration, configuration, and optimisation of these platforms. 
 

Key responsibilities include: 

• Deploy, configure and optimise AI and collaboration systems during rollout and into BAU. 

• Act as a technical escalation point for incidents and service requests. 

• Ensure tools meet Cyber Security and Coles resiliency standards through in tool configuration and operational processes 

• Support the evolving operational elements of responsible use of AI 

• Develop and maintain system documentation and operational procedures. 

• Participate in change management processes to ensure smooth transitions. 

• Conduct root cause analysis and implement preventative measures. 

• Mentor systems engineers and analysts. 

• Collaborate with cross-functional teams to embed support processes and knowledge articles. 

• Implement operational processes to manage usage and optimise cost. 
   

About you and your skills: 

• Demonstrated experience in a Technology Systems Engineer role supporting workplace platforms. 

• Proven experience across the platform development lifecycle including configuration, process design, and operational support. 

• Strong scripting and automation skills to streamline deployment and maintenance. 

• Hands-on experience with APIs, web services, and distributed systems. 

• Familiarity with SaaS environments, security practices, and tooling. 

• Passion for workplace technologies and toolsets. 

• Relevant tertiary qualifications or industry experience. 

• Strong understanding of Agile development and contemporary integration patterns. 

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What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 167787

Employment Type: Full time