Share this Job

Senior Systems Engineer

Coles Supermarkets  HAWTHORN EAST 


Requisition ID: 11972 

Employment Type: Full time 


Good things start here


This could be the very first step towards an exciting new career with us – a fresh beginning. At Coles Group, these are moments we live for.


Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.


About the role


As part of Coles’ large scale infrastructure and security division, our dedicated and seasoned End User Computing team are embarking on an exciting new project to deploy and integrate O365 services at Coles.


End User Computing are responsible for the delivery, ongoing management, and support of end user devices such as, virtual desktop, mobility devices, and other platforms such as MS Exchange, SharePoint, SOE Management and Office 365.


The team provides support, services and advice to over 9 000 team members above store.


What you’ll be doing


Your main objective within the role is to provide Level 3 technical support, specialising in Office 365 and SharePoint (Online and On Premises) services.

You will be an SME of the EUC business unit, bringing your expertise to our EUC Technologies team.


Within your role you will be charged with the ongoing management and maintenance of the O365 platform, assisting in large-scaled project rollouts, instigating change initiatives, solving high-level technical issues, and providing support to internal and external stakeholders.


You’ll also:

  • Provide technical expertise and advice to the organisation on Microsoft Product Suites, Client Infrastructure, Security protocols, Mobile Devices and Vendor Support
  • Work independently and as part of a team to resolve technical issues and analyse root cause
  • Administer and support O365 and Azure policies
  • Offer technical and strategic knowhow on the ongoing rollout of Office 365 features and services 
  • Focus on governance and define clear processes for support and maintenance
  • Provide technical standards and solutions to meet business needs
  • Develop detailed technical designs to satisfy business requirements
  • Perform aspects of implementation and support of infrastructure across the organisation


Good things you’ll need


As the Senior Systems Engineer you will be able to draw from personal experience to support the large-scale rollout and ongoing management of Office 365 services, with a focus on SharePoint.


You’ll also need:

  • Experience in designing, maintaining, deploying and supporting Office 365 services within a large-scale and complex business.
  • Extensive experience with the O365 security environment and configuring of conditional access policies.
  • Exhibit knowledge and experience when working with Microsoft Cloud Services, Azure AD and other identity platforms.
  • Demonstrate expert understanding on Change Control, Mobile Device Management and Mobile App Management with Microsoft InTune.
  • Innate understanding and experience when working with Microsoft System Centre Configuration Manager, and SharePoint On Premise.



Why Coles?
We’re committed to making this a great place to work, from day one. From flexible working arrangements to discounts across all our internal brands (including 5% off at Coles supermarkets!), there are plenty of reasons to love working here. Explore all this and more at our Coles Careers website.


For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at www.careers.colesgroup.com.au > Careers for everyone > Disability employment.


We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.