Senior Project Manager - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

About the Team

Supply Chain Technology is the backbone of our business. Every day, our team solves complex and meaningful problems. Those solutions help thousands of our fellow team members succeed and make millions of customers’ lives easier every day.

As part of the broader Technology team, our team partners with the business to deliver efficiency and innovation for Coles as the leading retail supply chain network in Australia. 

We deliver value through quality technology solutions that simplify our distribution and transport businesses. Our platform includes over 40 tools and applications used by our distribution and transport team members daily, including business critical applications. 

About the Role

The Senior Project Manager is responsible for leading the end-to-end delivery of large, complex technology projects within the Group’s retail businesses — including supermarkets, liquor, and group platforms. 
This role ensures that major initiatives are delivered safely, efficiently, and in alignment with enterprise strategy, business priorities, and quality standards. 

You will be required to plan, coordinate, and govern all aspects of project execution — including scope, schedule, budget, risk, and stakeholder management. 

Working closely with Product, Engineering, Architecture, and Business teams, the role ensures that project outcomes are well-defined, achievable, and deliver tangible business value while maintaining stability across operational environments. 

Beyond execution, the Senior Project Manager drives the continuous improvement of delivery practices — embedding strong governance, reporting, and agile delivery disciplines to improve predictability and transparency. 

Through effective leadership, communication, and collaboration, the role ensures that complex projects are delivered on time, within scope, and to a high standard, enabling the Group to deliver transformative outcomes across all retail brands and technology platforms.

You will be responsible for managing the successful delivery of projects within Integration and Store Infrastructure Technology, ensuring alignment with business objectives, timelines, budgets, and scope. 

This role focuses on driving execution excellence, maintaining governance and compliance, mitigating risks, and fostering collaboration across teams and stakeholders to achieve project success while supporting a high-performing delivery environment.

About You

•    Minimum of 10+ years of IT project management experience, successfully delivering transformation programs/projects in agile and hybrid environments across various operating and delivery models, including successful transition to operational support.
•    Proven expertise in leading strategic project planning and execution, aligning operating models, functional designs, and enterprise objectives to drive business value.
•     Strong experience in managing and delivering capability-driven projects, ensuring continuous process improvement and operational efficiency.
•    Demonstrated ability to define, measure, and implement project success metrics, ensuring effective planning, execution, and collaboration with key stakeholders, including external vendors.
•    Proven track record of managing project teams and resources, fostering team engagement, optimizing resource allocation, and driving high-performance project execution.
•    Thought leadership in engineering strategy / alignment with business strategy.
•    Market knowledge and experience in the delivery and management of retail and technology solutions.
•    Financial and risk management skills.
•    Stakeholder management skills
•    Comprehensive understanding of IT project delivery frameworks and best practices, including processes, methodologies, associated toolsets, and operational integration.
•    Strong technical acumen in IT systems, ERP and SAAS solutions, technology infrastructure, and hybrid cloud environments, ensuring alignment between business and technology objectives.
•    Demonstrated experience managing project lifecycles for software solutions, infrastructure and enterprise platform implementations (e.g. integration, Warehouse and Transport Management Systems, Online Fulfilment Platforms etc)
•    Solid expertise in service and product delivery management, ensuring projects meet business requirements and enterprise standards.
•    Proven ability to manage vendor and stakeholder relationships, ensuring effective collaboration, contract management, and service delivery to agreed expectations.
•    Success in driving high-quality project outcomes, ensuring timely and budget-conscious delivery of business-critical initiatives.
•    Exceptional written and verbal communication skills, with the ability to engage stakeholders, influence decisions, and drive project success.
•    Proven ability to lead cross-functional project teams, ensuring alignment, efficiency, and delivery without direct authority.
•    Strong analytical and problem-solving skills, with a focus on risk management and proactive issue resolution.

You’re an experienced Project Manager who is curious, analytical, and passionate about delivering meaningful product outcomes. You bring a balance of strategic thinking and practical execution, and you know how to bring people on the journey.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 174647

Employment Type: Full time

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