Senior Project Manager - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

About the Role

As an accomplished Senior Project Manager, you will be leading multiple, interdependent delivery streams for a complex, high impact Retail Operations (across Commercial, Liquor, Store Operations and/or Supply Chain) project within a matrixed product centric delivery environment

This role focuses on driving execution excellence, maintaining governance and compliance, mitigating risks, and fostering collaboration across teams and stakeholders to achieve project success while supporting a high-performing delivery environment.

This role is also accountable for maximising value from a significant investment portfolio by actively shaping scope, sequencing, and delivery decisions in response to evolving business and technical contexts.

What You’ll Be Doing

• Take full ownership of project scope, deliverables, and stakeholder expectations, ensuring successful execution.
• Lead and coordinate multiple concurrent delivery streams across functional and technical teams
• Operate effectively within a matrix organisation, influencing outcomes without direct authority
• Drive planning and trade-off decisions to maximise value from aggregate investment
• Partner closely with product, engineering, architecture, operations, and business stakeholders on scope, priority, and scheduling
• Proactively identify, assess, and manage risks, dependencies, and constraints, taking early action to prevent delivery impacts
• Continuously monitor and communicate delivery health and adapt plans in response to changing priorities, emerging risks, and shifting organisational context
• Facilitate informed decision-making by presenting clear options, impacts, and recommendations to senior stakeholders
• Maintain strong delivery governance, cadence, and transparency across all streams
• Ensure delivery outcomes align to strategic objectives, timelines, quality standards, and realised benefits

What You’ll Bring

• Minimum 15+ years of IT project management experience, delivering complex projects or programs with multiple interdependent workstreams
• Strong track record working in matrix environments with shared accountability and competing priorities
• Highly developed risk management capability, including scenario planning and mitigation strategies
• Ability to remain effective in ambiguous, fast-changing environments, adjusting approach as context evolves
• Commercial and value-oriented mindset, balancing scope, cost, time, risk, and outcomes
• Exceptional stakeholder engagement and influencing skills at senior levels
• Strong planning, dependency management, and prioritisation expertise
• Comprehensive understanding of IT delivery frameworks, methodologies, and toolsets.
• Technical acumen in IT systems, infrastructure, and hybrid cloud environments.
• Strong leadership qualities, fostering teamwork, accountability, and high performance.
• Ability to manage vendor relationships and ensure effective collaboration and service delivery.
• Nice to Have
• Experience in technology, digital, or platform-based delivery
• Comfort with working across Agile, hybrid, and traditional delivery models
• Relevant delivery qualifications (PMP, PRINCE2, SAFe, or equivalent)

Why Join Us

• Deliver a strategically significant project with enterprise-wide impact
• Play a key role in shaping investment outcomes and delivery strategy
• Work with senior leaders across business and technology
• Operate in a role that values judgement, adaptability, and proactive leadership

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What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 174693

Employment Type: Full time