Senior Product Designer - Web & App

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

About the role

As a Senior Product Designer you lead by example to inspire your design team and squad across planning, research, ideation, design and execution. You’ll create high-quality digital experiences for the Coles Group web and mobile platforms, delivering compelling and accessible designs for our customers. 

You will also

• Deliver a customer-led approach to product design, exploring human problems via journey maps and personas to create wireframes and prototypes through to conducting user testing to validate designs. 
• Align design output to the Coles Customer Experience Strategy, Business Strategy, and Digital Strategy. 
• Work closely with product and technology delivery to ensure experiences are desirable, feasible and viable.   
• You encourage a culture of collaboration with product and engineering teams.  
• Support Managers to build up the design capability within the Design and Digital Experience team. 

About you and your skills

• Strong experience as a UX/Product designer or similar, with extensive skills in journey mapping, concept development, wireframe design, UI creation, prototype development, and user testing and facilitation. 

• 2+ years’ experience supporting digital channels for large, complex organisations requiring stakeholder management. 

• 2+ years’ experience in project leadership or team mentoring. 

• Extensive experience designing for responsive sites, web apps, native apps, and a deep understanding of Human Interface Guidelines, Material Design, Atomic design 

• Ability to effectively collaborate with engineers that utilise react-js, storybook, swift for iOS & Java for Android, by leveraging your understanding of HTML/CSS, REST APIs and native development technologies. 

• Ability to create rapid, low-fi through to high-fi prototypes and iterate. 

• Experience communicating and rationalizing design decisions alongside feasibility. 

• A demonstrated capability in creating wireframes, UI and interactive prototypes; & providing developers a clear picture of what we are looking to create. 

• Skilled in translating business process and customer behaviours/insights into design concepts. 

• Experience working in a digital-first organisation with a strong customer-centric focus. 
   

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 137808

Employment Type: Full time

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