Senior Platform Manager - Workplace Applications - Hawthorn East
We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.
About the team
Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.
The Workplace Services team has manage broad and mission critical services; from an applications perspective, we own the strategy and delivery of Enterprise Workplace Technology platforms, from a Workplace Infrastructure perspective our infrastructure services and devices span Supermarkets, Liquor Stores, Supply chain sites (Distribution and Customer Fulfilment centres) and Store Support Centres.
About the role:
We have an exciting opportunity for a Senior Platform Manager to join our Workplace Applications team.
In this role you will own the definition and delivery of the Digital Workplace Strategy and operational outcomes, leading high-performing teams across Microsoft 365, the Atlassian Suite, AI personal-productivity tools, Workplace toolsets, software-licence governance, application sourcing and packaging, client security toolsets and vulnerability management—unlocking secure, scalable productivity at enterprise scale.
The Senior Platform Manager will collaborate extensively with other Technology Teams architecture, and product teams, as well as senior business stakeholders, to deliver integrated, secure, and user-centric Workplace Technology solutions.
Key responsibilities include:
- People leadership & capability uplift: develop leaders and inclusive teams; set measurable objectives, support team members in standardising ecosystems, engineering and scale automation
- Own and deliver the Digital Workplace Strategy & roadmap — define a multi-year plan aligned to enterprise goals, secure cross-functional buy-in, track measurable outcomes that lift productivity, experience and security.
- End-to-end platform delivery & reliability — lead service ownership for Workplace Applications including primarily Microsoft 365, Atlassian, AI productivity tools and workplace applications.
- Security posture & risk: Deliver endpoint security, patching and vulnerability management, enforce secure-by-design, identity/data controls and compliance to continually reduce risk.
- Commercial & vendor governance: Vendor assurance; partner on sourcing strategies and performance to meet organisational goals.
About you and your skills:
- A skilled technologist with 10+ years’ experience in Technology leadership with responsibility for end-to-end lifecycle, performance and support
- Demonstrated experience in defining Digital Workplace Strategy and helping to grow the Workplace Services function
- Demonstrated leadership experience in Operations for Workplace Technology Applications and/or End User Compute is essential
- Proven experience in building and growing Technology Partner relationships and managed services beyond the transactional, managing commercial agreements and assurance service delivery
- Proven ability to lead large teams, navigate organisational change, and embed improved ways of working
- Proven track record managing complex technology platforms in large-scale, enterprise or multi-stakeholder environments
- Hands-on experience managing incidents, problem resolution and root cause analysis across production systems or mission-critical platforms
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What’s in it for you?
- Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
About the recruitment process
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
Job ID: 166046
Employment Type: Full time