Senior Performance & Delivery Manager

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Our Commercial team is a large, but a close-knit group of trading experts, who are ready to shape the future of Coles. We pride ourselves on the long-lasting supplier relationships we build, the new ideas we develop and how passionately we work to help Australian eat and live better every day. And the best part? We’re all so different. We bring diversity of thought, backgrounds, and experience to every Business Unit across Coles Supermarkets and Liquor.

About the Role

We’re seeking a strategic leader to join our Own Brand team as Senior Performance & Delivery Manager. Reporting to the Head of Brand Performance & Innovation, you’ll lead a team of four (two Performance Managers and two Delivery Managers) to drive insights, strategy, and transformation across one of the most critical parts of our business, Own Brand.

This role is all about turning data into meaningful outputs that inform decisions at the highest level. You’ll prepare executive packs, steerco materials, and board papers, ensuring our leadership team has the insights they need to identify growth opportunities, mitigate risks, and understand why certain lines do or do not succeed.

You’ll also:

• Lead group-level Own Brand performance reporting and insights to support strategic decisions
• Manage board-level reporting, scorecards, and dashboards linking brand, product, financial, and customer outcomes
• Oversee business case development and strategy papers for portfolio growth and innovation prioritisation
• Design and deliver transformative change programs across Own Brand, ensuring alignment with strategic direction
• Act as a key partner to senior leaders, influencing strategy through robust evidence and recommendations
• Lead, coach, and develop a team of analysts and delivery managers, fostering a culture of data-driven decision-making

About you and your skills

Our ideal candidate is a strategic thinker with a consultancy mindset, who thrives in fast-paced, complex environments. You’re comfortable presenting to GMs and senior leaders, and you know how to craft compelling narratives from data. With strong project management skills and experience in strategy and transformation, you can identify trends, risks, and opportunities that drive growth. You’re confident preparing executive packs and board papers, and you bring a commercial lens to everything you do.

You’ll also ideally have:

• Tertiary qualification in Business, Economics, Finance, or related discipline
• Consultancy background highly regarded
• Extensive experience in business performance, strategy, or transformation roles (FMCG/retail preferred)
• Advanced analytical and financial modelling skills
• Strong program management and change delivery experience
• Excellent stakeholder engagement and influencing skills at senior levels

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 172826

Employment Type: Full time

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