Senior Marketing Manager - Automation & Process - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

As one of the biggest brands in Australia, we connect with millions of Australians  each week. Whether it’s connecting our customers with relevant content through digital innovation, omni-channel storytelling or impactful advertising that reaches 98% of Australians, our Marketing team play an important role in driving our brand forward, helping Australians eat and live better every day.

About the role  

 
This is a high-visibility six-month secondment opportunity for a Senior Manager to lead a critical automation and process improvement initiative within Brand and Marketing. The role offers strong exposure to Strategy teams and senior leaders, including GM and Chief-level stakeholders across Customer Experience, along with the autonomy to work independently, set your own schedule, and deliver tangible outcomes that will shape future marketing ways of working. 
 
Sitting at the intersection of strategy, technology, and execution, you will lead the discovery, planning, and delivery of a new automation and workflow capability to improve consistency, compliance, and efficiency across marketing. Acting as the conduit between an external consultancy, senior leadership, and internal teams, you will ensure the right solution is identified, implemented, and embedded into the business. 
 
Applications close Wednesday 4 February. 

 
What you will do  

 
You will operate as the project lead for this initiative, bringing together business, technology, and workflow perspectives to drive progress at pace. This role requires someone who can quickly get up to speed, work autonomously, and confidently manage ambiguity while meeting delivery timelines. 

 
You will also  

 
- Assess current-state workflows, identify gaps and risks, and define future-state processes  
- Translate business needs into clear priorities, milestones, and delivery plans  
- Provide regular updates and present insights, risks, and recommendations to GM and Chief-level stakeholders  
- Drive alignment across teams to support consistent, compliant, and efficient ways of working.

 
About you and your skills  

This role will suit a proactive, self-motivated Senior Manager with strong commercial acumen and a well-rounded business mindset. You may be working in a strategy role, a transformation or optimisation role, or as a technical or business-focused BA, provided you bring a holistic view, strong delivery capability and exposure to automation, technology, or AI-enabled tools. 

 
 
You’ll also have: 

 
- Strong project or program management experience in complex or change-led environments  
- Proactive and self-motivated, with the ability to work autonomously and at pace  
- Ability to gather & synthesise information into clear insights and recommendations  
- Confidence presenting to and engaging with senior leaders 
- Process-driven, detail-oriented, and focused on quality and delivery outcomes. 

- Strong business, commercial, and workflow understanding, ideally with exposure to automation or technology-enabled initiatives.

#LI-MAR

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 174848

Employment Type: Full time