Senior Category Marketing Manager - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

As one of the biggest brands in Australia, we connect with millions of Australians  each week. Whether it’s connecting our customers with relevant content through digital innovation, omni-channel storytelling or impactful advertising that reaches 98% of Australians, our Marketing team play an important role in driving our brand forward, helping Australians eat and live better every day.

About the role

A new 12 month fixed term / secondment opportunity as Senior Category Marketing Manager has arisen within our Grocery Grocery Business Unit.
 
As the voice of the customer, this role is a key interface with the Category team and the Customer team; ensuring that together we bring incredible customer moments to life that build trust and drive trade. 
 
This is the perfect opportunity for an ambitious marketing / customer trading professional to step up and enhance their commercial & customer experience.

Applications close Wednesday 13th August. Please apply by then so we don't miss the chance to consider you. 

 
 
What you’ll be doing

Reporting to Head Of Marketing, you will:

•    Partner with commercial to align marketing & business goals.
•    Use customer insights to shape category plans.
•    Lead Category marketing strategy to drive demand & create value on key missions
•    Develop & Execute go-to-market campaigns with excellence. 
•    Be an advocate for the customer journey enhancing our ways of working to deliver greater customer impact and omni-channel growth.

You will do this by:

•    Developing and supporting the 18-month Grocery Rolling Omni-Channel Customer Trade Plan; Delivering to Own Brand targets; Providing commercialisation opportunities & including the roll-out of strategic category initiatives.
•    Identify opportunities, develop solutions, and improve customer experience across the category mission customer journey.
•    Working the insights & Customer teams across the business to deliver actionable insights, aligned to Commercial team deliverables.

About you and your skills

  
You’re an experienced customer centric Marketer / Customer Trader who can lead/is confident to step into leading a small team to bring things to life in an impactful way – across an omni-channel experience.

 
Coming from a Retail or FMCG background, you are insight-driven and able to craft and communicate a clear plan. You collaborate and influence with ease and can demonstrate driving successful initiatives across an organisation, at pace. 

 
 
You’ll also need

  
•    Proven experience developing and implementing marketing strategy and campaign management with a strong planning focus and attention to detail 
•    Strong stakeholder management skills – you will win support and work day to day with Grocery SLT, as well as collaborate with the customer marketing team and other cross-functional teams
•    Experience working in Coles would be helpful, but not mandatory
•    Excellent project management and process management skills
•    E-Comm / Digital knowledge preferred but not essential
•    Passion, resilience, and the ability to roll up sleeve when necessary and deal with ambiguity and calm under pressure. 

#LI-MAR

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 161329

Employment Type: Fixed Term