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Senior Business Analyst

Coles Supermarkets  Hawthorn East 


Requisition ID: 9094 

Employment Type: Full time 


Good things start here


This could be the very first step towards an exciting new career with us – a fresh beginning. At Coles Group, these are moments we live for.


Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.


As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive and forward-thinking culture, we’re constantly looking at ways to reinvent the shopping experience for our customers and build the next generation of digital retailing.


About the role

This is your chance to embark on an amazing transformation project, working with a dedicated team of professionals, across our transport and supply chain division. You will drive change; igniting our technology systems and innovation while working within a diverse team, engaging in an end-to-end project, and implementing new systems and services that improve transport solutions across Coles.

As the conduit between the business & IT, the Senior Business Analyst drives and manages the review and analysis of the organisation's business intentions, services, processes and information needs to identify changes that lead to business improvements.


What you’ll be doing

As the Senior Business Analyst, you will be managing and supporting the development and implementation of one of our major transformation projects across our transport division; offering strategic advice and providing in-depth functional knowledge of IT Solutions. You will also be able to translate business requirements into functional specifications and work closely with the development team; providing professional advice on technical design.


You’ll also:

  • Establish relationships with stakeholders to develop trust and ensure reliable and accurate information.
  • Work across both single and functional projects and assignments.
  • Manage and support the Technology selection process and liaise with key stakeholders.
  • Engage with Application Architects to ensure the IT solutions comply with relevant standards, policy and regulations.
  • Produce functional specifications documentation that accurately satisfies business requirements.


Good things you’ll need

As the Senior Business Analyst, you will manage a core part of a major transformation piece. You will have worked within a similar role in the past, have experience the supply chain or transport industry, and have the proficiency in delivering major projects across a large-scale business. As the Senior Analyst you will the translator between our technical and non-technical individuals, ensuring productivity and best practice.


You’ll also need

  • An in-depth functional understanding of IT solutions.
  • Experience on how to develop business cases, reports, and workshops.
  • An understanding of Technology evaluation and selection process is desirable but not essential.
  • Strong engagement and communication with internal and external stakeholders.
  • High attention to detail and experience on project governance.
  • The ability to work with key stakeholders and identifying change on existing IT solutions.

Why Coles?
We’re committed to making this a great place to work, from day one. From flexible working arrangements to discounts across all our internal brands (including 5% off at Coles supermarkets!), there are plenty of reasons to love working here. Explore all this and more at our Coles Careers website.


For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at www.careers.colesgroup.com.au > Careers for everyone > Disability employment.


We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.