Senior Business Analyst - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

Want to discover opportunities that challenge you? Connect to a career that can take you places? Inspire millions of Australians to lead healthier, happier lives? Our Merchandise Technology Team is where you’ll find the freedom, support, and inspiration to do all that and more. Our Merchandise Technology Team delivers world-class solutions and services through market-leading automation technology, platforms, and cloud environments.  So, we can build an offering fit for every Australian. So, we can shape the future of retail for better. So, we can find more ways to sustainably feed our nation – today and tomorrow. 


The Role 

In this role you will focus on how to modernise the promotional planning process for our teams and for suppliers, creating an efficient, intuitive process with accurate, timely data that will support longer term planning and an enhance customer offerings.  By adopting an agile product methodology. You will help to build iterative enhancements to the existing Promotion Manager product, adding functionality and improving performance as well as enabling omni-channel promotional management.  


What you’ll be doing 


As the Senior Business Analyst you will drive and manage the review and analysis of the organisation's business intentions, services, processes, and information needs to identify changes that lead to business improvements. 



You’ll also: 


  • Take the lead for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisation change 

  • The ability to scope, analyse, refine and deliver requirements into useable processes, stories and artifacts to enable successful delivery of projects and initiatives. 

  • Supporting complex projects spanning multiple business units and IT areas 

  • Understanding of retail eco-system, software development life cycles, development methodologies, usability and accessibility 

  • Accountability for the development and translation of business strategies providing technical and lT solutions to business problems 

  • Builds strong partnerships with multiple business stakeholders through one or more defined communication channels and/or stakeholder groups, acting as a single point of contact. 


Good things you'll need 


  • Formal tertiary qualification preferred 

  • 7+ years experience in a Business Analyst role 

  • Experience in Agile Methodology 

  • Experience in the development of business cases 

  • Experience in retail environment 

  • Experience modelling ‘as is' and ‘to be' process 

  • Able to harness information and opportunities 

  • Values specialist expertise and capitalises on the knowledge and skills of others within the team and broader organisation 

  • Leadership skills 

  • Excellent analytical and problem resolution skills. 

  • Excellent interpersonal and leadership skills. 

Outstanding career opportunity for an accomplished Business Analyst to drive improvement in systems supporting Coles. 


Take your next step into something bigger, apply now


With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.


We’re continuing to build a gender equitable team, and a culture that’s just as diverse, inclusive and welcoming as the communities we serve. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.


We’re happy to adjust our recruitment process to support candidates with disability. Find out more in the ‘Our Recruitment Process’ section of our careers site.


Safer together


We’re committed to providing a safe environment for our team members and our customers, so you’ll need to be vaccinated against COVID-19 before joining the team, unless you’re medically exempt. You’ll also need to disclose and evidence your COVID-19 vaccination status as part of your application. Thanks for understanding.


Job ID: 56999 

Employment Type: Full time