Senior Business Analyst - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

Primary Responsibilities

• Responsible for an enterprise wide analysis to understand the problem and define the solution for platform engineering
• Investigates problems and analyses options for new and existing platform services, providing recommendations to solutions and produces artefacts such as domain models, workflows, user stories and interface design
• Facilitate collaboration and lead effective communication with all stakeholders to support design, build and delivery to meet the user needs for cloud products being engineered
• Able to analyse current services and processes, and then identify and implement opportunities to optimise these
• Confident working with back-end systems, microservices, databases etc, and actively drive the gap analysis, data mapping and future state of these systems
• Work in close collaboration with the Product Manager and Engineering Manager is maturing the product roadmap

Experience

• Accurately describe the problem statement, business impact and the technology solution approach
• Ability to facilitate and run workshops, showcases and other ceremonies to support product technology and product engineering activities (e.g. discovery, event storming, goal settings)
• Responsible for elicitation of engineering requirements, including writing user stories for agile teams
• Works with stakeholders to prioritise the product backlog based on value and timelines
• Collaborates with the team members to ensure the outcomes match the project requirements and meet the quality standards
• Has a solid understanding of ‘systems of work’ (agile, non-agile, SDLC, CD), and is able to identify areas for improvement and drive change
• Helps to evaluate and clarify requirements requirement gaps, and resolve conflicting or ambiguous requirements

Commercial Skills & Qualifications

• Appropriate tertiary and/or industry experience
• Strong understanding of Agile development
• Excellent written & verbal communication skills
• Hands on experience working in complex technology environments using multiple delivery frameworks
• Understanding of contemporary integration patterns and techniques in cloud (Azure, AWS or Google); and · Experience working with microservices in a cloud environment

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 175986

Employment Type: Full time