Senior Business Analyst - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

About the team 

Technology is the backbone of our business. Every day, our team solves complex and meaningful problems. Those solutions help thousands of our fellow team members succeed and make millions of customers’ lives easier every day. 

You will be joining the Corporate Technology team and are responsible for the development and support of applications across multiple parts of Coles including Finance, Procurement, Risk and Safety. 

About the role 

In this role you will be responsible for providing Business Analysis across some exciting projects within the Corporate Technology space supporting a wide variety of business units. You will be a key part of ensuring the management and delivery of a variety of projects ranging in size and budget, with a focus on product recalls and incident management.  

• Elicitation and documentation of business requirements using agile techniques 
• Advanced Stakeholder management skills and the ability to drive projects and outcomes 
• Develop a strong understand of business needs and objectives  
• Refinement of user stories, epics, features and acceptance criteria 
• Liaise with architects and technical teams across Coles to develop innovative solutions 
• Assist with the management and estimation of the backlog 

About you and your skills 

• At least 5 years’ experience as a Business Analysis 
• Excellent verbal and written communication skills  
• Senior stakeholder management experience 
• Experience working in an Agile environment, and the ability to establish and follow lean processes to ensure high productivity. 
• Previous experience working in a retail environment or within a large complex organisation is a huge bonus. 
• Experience with delivery of projects through practical Agile & Lean methodologies  
• Experience working in Governance based environments desirable (but not essential). 
• Product Owner or Delivery experience is highly regarded. 

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 157093

Employment Type: Full time

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