Senior Business Analyst - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

About the role

We have an exciting opportunity for a Senior (Web) Business Analyst to join Coles’ Digital team in a 12-Month Fixed Term capacity. Reporting into our Delivery Manager, the primary focus of this role will be to support Coles Liquor as it goes through a brand consolidation and ongoing website improvements. 

As a Senior Business Analyst, you will work closely with our software development squad to gather business requirements and translate this into technical user stories as we embark on a large-scale project to consolidate our Coles Liquor brand. 

 
In this role, you can expect to:

• Translate business requirements into technical user stories following the INVEST framework with clear acceptance criteria
• Facilitate workshops with business and technology stakeholders to elicit requirements
• Lead discussions with effective communication 
• Document business and technology requirements 
• Document use cases and customer journey flows
• Responsible for technical analysis to understand the problem and define the solution
• Investigate problems and analyse options for new and existing features, providing recommendations to solutions 
• Support and in some instances lead scrum ceremonies
• Work closely with the Delivery Lead and Product Manager
   

About you and your skills:

In addition to having demonstrated experience as a Senior Business Analyst in an eCommerce or retail environment, you will also have in your tool kit:

• 5+ years' experience in a similar role 
• Experience working in Digital or Web front-end squads
• Experience working in large companies with complex technology environments 
• Experience working in Agile teams, and using key tools such as Jira, Confluence, Swagger, Postman, etc
• Ideally, experience working in Retail eCommerce systems
• Relevant Tertiary Degree in field of IT

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 151132

Employment Type: Fixed Term