Senior Business Analyst - Hawthorn East
We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.
About the team
Coles 360 is the retail media business of Coles, connecting shoppers with the brands they know and love. Whether it’s through engaging content, omnichannel storytelling or personalised offers, we connect brands our customers know and love with millions of Australians every week. Retail media globally is experiencing exponential growth, and at Coles 360 we are accelerating our offer and expanding our team to help us deliver on our ambitious growth targets.
About the role
Are you ready to play a critical role in driving change and efficiency at Coles 360? This is a rare opportunity to define the future of Coles 360, working on Greenfield projects from the beginning.
You'll collaborate with an incredible team, making real process and efficiency improvements that drive business success.
This role can be supported to work from Melbourne or Sydney, Permanent or Part-Time.
What you’ll be doing
You'll identify continuous improvement opportunities, deliver process and documentation materials, and automate processes to support and enable our operational teams.
You’ll work with Transformation Manager and key stakeholders to ensure the backlog aligns with the business and product strategies. Additionally, you’ll deliver prioritised backlog initiatives to support delivery on the squad’s quarterly objectives.
You’ll also
• Define requirements, focusing on problem-solving and opportunity identification.
• Collaborate with operational teams to automate processes and drive efficiencies.
• Deliver and maintain process and documentation materials.
• Work on big programs, making recommendations to streamline processes.
About you and your skills
With 3-5 years’ experience in MarTech, AdTech, or Digital, you come from a tech company, publisher, media agency, or inhouse marketing/media team.
You'll bring expertise in requirements gathering and demonstrated experience driving change or transformation.
Collaborative and relationship oriented, you thrive in a fast-paced entrepreneurial environment.
You’ll also have
• Experience with agile methodology.
• Proficiency in data-driven decision-making and analytics.
• Agility and ability to learn quickly.
• Excellent problem-framing and decision-making skills.
• Knowledge of Salesforce or other AdTech / MarTech technologies.
#LI-MAR
Take your next step into something bigger, apply now
With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.
We’re continuing to build a gender equitable team, and a culture that’s just as diverse, inclusive and welcoming as the communities we serve. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. Find out more in the ‘Our Recruitment Process’ section of our careers site.
Job ID: 117360
Employment Type: Full time