SAP FICO Consultant - Hawthorn East

We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.

About the team

Technology is the backbone of our business. Every day, our teams solve complex problems, the solutions help thousands of our fellow team members succeed and makes millions of customers’ lives easier.

About the role

An opportunity is now available for an SAP FICO Consultant who will primarily be responsible to provide expert functional support across the SAP Finance solution, ensuring best practice and processes are adopted. You will be the conduit between the business and technology by understanding business issues, new requirements and emerging SAP functionality and providing detailed designs and solutions.  You will also be responsible to coach and mentor others to ensure standards, capability and non-functional requirements are met.

Leadership

• Undertake a leadership role in mentoring less experienced team members, promoting and supporting IT tools and methodologies.
• Undertake Operations and Support management.

Support/Customer Focus

• Maintain and support good working relationships with broad internal customer base.
• Maintain and support systems as per agreed SLAs.
• Maintain and enhance solution stability.
• Input and feedback to delivery teams.
• Able to resolve complex issues
• Understand business needs

Testing

• Provide input to the testing strategy and plans that support the business process
• Assist in the conduct of systems, user acceptance testing and systems implementation

Incident Management

• Maintains incident repository and manages key information such as Incident & problem fixes procedures, dependencies, and notification lists
• Resolve incidents raised on applications.

Problem Management

• Manage risks and resolves issues that affect production systems
• Measure and monitor progress to ensure application fixes are delivered on time and within budget, and that they meet or exceed expectations
• Weekly Incident Reporting

Collaborate effectively

• Partner closely with other departments to achieve results, especially the business unit and Digital
• Navigate the organisation to identify and achieve solutions to business and customer problems

Meet our Obligations

• Ensure our digital channels are fully accessible to customers and team members with disabilities
• Protect and enhance Coles’ reputation with customers, stakeholders, regulators and media
• Accountable for personal compliance with internal company policies, procedures and codes, e.g. Code of Conduct, and all applicable external laws, regulations, standards and industry codes e.g. Fair-trading Laws
• Commitment to the corporate and or relevant Brand/ Retail Support Compliance Program
• Integration of compliance requirements into team performance reviews

About you & your skills

• 7+ years of experience as an SAP FICO consultant
• Successful implementation of SAP, including providing functional expertise, guidance, presentation, and instruction on SAP products
• SAP FICO experience in a S4HANA environment
• Experience working across large, scale complex implementations
• Strong Finance systems knowledge.
• Exposure to Treasury systems preferable
• Experience as SAP support consultant
• Experience working with 3rd party support vendors both on and offshore

Commercial Skills and Qualifications:

• Strong Finance knowledge.
• Very high attention to detail is mandatory.
• Ability to engage with Business and IT Teams.
• Strong consulting skills, including analytical thinking, problem solving, and superior communication, presentation, and interpersonal skills
• Experience in coaching and influencing others
• Experience implementing technology strategic roadmaps for systems/applications
• Strong verbal and written communication

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.

• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.

• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hot deals exclusive to team members that translate into additional savings.

• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks.’ You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.

• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.

• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.

• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

Take your next step into something bigger, apply now!

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave, and parental leave entitlements.

We’re continuing to build a gender equitable team, and a culture that’s just as diverse, inclusive, and welcoming as the communities we serve. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation, and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process' section of our careers site or email inclusionrecruitment@coles.com.au.

Job ID: 146093 

Employment Type: Full time