Risk & Compliance Manager - Payments

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Our Finance team are a vital partner in every aspect of our business, providing commercial insights to drive our success and influence everything we do. With presence in every department, we analyse performance, and deliver actionable insights that shape our strategic decisions.

About the role

As Risk and Compliance Manager - Payments, you’ll play a key role in protecting the integrity of the organisation’s control environment. You’ll oversee the ongoing review, monitoring and governance of controls, ensuring they remain effective, well documented and aligned with regulatory obligations. Working with senior leaders across Finance, Legal, Payments, Risk, Compliance and Audit, you’ll bring clarity, challenge and strong oversight to a complex and highly regulated environment. 

You will also:

• Coordinate the annual review and assessment of assigned AFSL controls, including control evidence, documentation and effectiveness.
• Maintain obligations registers, risk and control records, attestation outcomes, incidents, breaches and governance documentation.
• Review and constructively challenge control attestations and supporting evidence provided by business and capability owners.
• Prepare clear reporting on compliance obligations, control effectiveness, incidents, breaches, issues and emerging risks.
• Support governance forums, escalation processes, remediation tracking and regulatory information requests.
• Build trusted relationships with senior stakeholders and work together to maintain strong risk and compliance outcomes.
  
  

About you and your skills

You bring strong practical knowledge of AFSL requirements, supported by hands-on experience across risk, compliance and operational controls in a regulated environment. You’re comfortable working across complex stakeholder groups, providing constructive challenge and turning detailed regulatory requirements into clear, workable actions.


You will have:

• Demonstrated risk and compliance experience within financial services, ideally across AFSL and AML/CTF-regulated entities.
• Mandatory experience in the payments industry, including exposure to payments-related controls, products or regulatory obligations.
• Experience managing, reviewing, testing or attesting operational and regulatory controls.
• Strong stakeholder engagement skills, with the ability to influence senior leaders across Finance, Legal, Payments, Risk, Compliance and Audit.
• Banking or superannuation experience, a relevant tertiary qualification or professional certification would be advantageous.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 191709

Employment Type: Full time

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