Retail Development Manager

Retail Development Manager  Coles Supermarkets  Hawthorn East 


Requisition ID:  32767 

Employment Type:  Full time 


Keep the good things coming


If you’re looking for a fresh start, you’ve come to the right place. We’re a large and iconic portfolio of trusted Australian brands – which means there are always exciting challenges and career opportunities waiting for you.


You might have a new title, but no matter what you do here you’ll be part of delivering our collective purpose: to sustainably feed all Australians so they can lead healthier, happier lives.

We’re one of Australia’s most iconic and trusted businesses. With over 120,000 people working across more than 2,500 retail outlets, we provide fresh food, groceries, general merchandise, liquor, and fuel to millions of people every week. We’re proud of our top 30 listing on the Australian Securities Exchange (ASX). But we’re even prouder of the way we support our team, suppliers, and the broader community – making life easier for each other and our customers.


About the role

Our Store Development team is constantly challenging the possibilities of retail design. It’s not only an exciting environment to work in, it’s a rewarding one too. Every day, we work with innovative formats and concepts to connect with customers and improve their in-store experiences, no matter the size or layout of our stores.


As the Retail Development Manager, you’ll identify opportunities for improvement in the Supermarket and Coles Local blueprints across return on space, sustainability, and costs.  


What you’ll be doing

You’ll manage the development and delivery of performance improvement roadmaps across each workstream and identify future opportunities to feed the roadmap for continuous business improvement.

You’ll also:

  • Analyse future trends and interpret merchandise, online and marketing strategies to adopt macro space on the blueprint
  • Provide clarity on format differentiation and financial benefits associated with each
  • Influence and engage with cross-functional teams, collating relevant information to drive change whilst managing stakeholder expectations
  • Identify opportunities that can be fed into future plans with a key focus on sustainability, new innovation and cost
  • Embed compliance requirements into business planning and practices


Good things you’ll need

A deep understanding of the retail industry, and a good knowledge of process improvement and project management methodology.


You’ll also need

  • The ability to lead projects, with limited direction and or information, while promoting a continual improvement culture – develop project plans, complete impact assessments, as well as risk and issues tracking
  • Managed an operational project or change initiative and delivered when under time/resource pressures
  • Proven ability to interpret analytical data and provide recommendations for improvement
  • Proven customer relationship management skills and an ability to innovate new processes within work areas
  • top notch interpersonal and communication skills to influence cross functional stakeholders, resulting in improved format planning for our stores #LI-BU

Why Coles?
We’re committed to making this a great place to work, from day one. From flexible working arrangements to discounts across all our internal brands (including 5% off at Coles supermarkets!), there are plenty of reasons to love working here. Explore all this and more at our Coles Careers website.

Coles Group is an endorsed employer for all women. See our range of benefits and policies directly at WORK180: Coles Group – Work180 Endorsed Employer

For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at www.careers.colesgroup.com.au > Careers for everyone > Disability employment.

We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.