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Quality Systems Specialist

Coles Supermarkets  Hawthorn East 


Requisition ID: 7349 

Employment Type: Full time 


Good things start here


This could be the very first step towards an exciting new career with us – a fresh beginning. At the Coles Group, these are moments we live for.


Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.


To understand our merchandising, we need to understand our customers. That’s why you’ll find us working across all business units at Coles Supermarkets, Liquor and Express. Supermarkets is one of the largest teams at Coles, but we’re a close-knit group that come from all over the world. We’re passionate about working at the forefront of merchandising and making sure our customers have quality products at the right price.


About the role

As a Quality Systems Specialist, you will project-manage the implementation, maintenance and enhancement of our Own Brand technical database ('Coles Fusion') which supports Own Brand supplier safety, compliance, product specification and document control systems. This role would suit a candidate experienced with IT applications, Excel and data analysis. 


What you'll be doing

You will develop and enhance the Coles Fusion database to support the development, safety and repeatable quality of Own Brand products, including process enhancement, reporting and dashboards. Reporting to the Head of Quality & Technical Standards for Coles Brand, you will actively assist in the development and management of key governance systems and processes; whilst also navigating multiple stakeholders and cross-functional teams. 


You'll also: 

  • assist in the development of change management and training plans for internal and external stakeholder's and ensure the ongoing management of systems delivery.
  • support the strategic development and management of key governance systems, processes and associated IT solutions for Coles Own Brand.



Good things you'll need

  • a food industry or FMCG background, specifically within manufacturing or quality.
  • a technical ability for data capture and manipulation.
  • the ability to influence and collaborate with multiple cross functional teams and stakeholders.
  • database configuration and management expertise.
  • experience designing and implementing dashboards and reporting, and delivering subsequent data analysis and insights.
  • experience in strategic business process analysis and improvement.
  • superior communication skills, oral and written.
  • strong commercial and business acumen.



Why Coles?
We’re committed to making this a great place to work, from day one. From flexible working arrangements to discounts across all our internal brands (including 5% off at Coles supermarkets!), there are plenty of reasons to love working here. Explore all this and more at our Coles Careers website.


For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at www.careers.colesgroup.com.au > Careers for everyone > Disability employment.


We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.