Quality Lead - Hawthorn East
We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.
About the team
Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.
About the role
We’re seeking a Quality Lead to drive quality practices across a complex enterprise landscape spanning retail supply chain platforms.
This is a leadership role responsible for setting quality strategy, influencing stakeholders, and ensuring solutions are delivered safely. You will lead end-to-end quality across the delivery lifecycle, including test strategy, environments, and validation of functional and non-functional requirements across integrated systems.
A key focus is embedding an automation-first approach, governing frameworks, and driving consistent adoption across engineering teams. You will mentor QA capability and partner closely with Product, Engineering, and business stakeholders to uplift quality outcomes and delivery confidence.
About you
- A strong people leader who can build, mentor, and uplift QA teams
- Highly effective at managing and influencing stakeholders, including senior leaders across Technology and the business
- Comfortable operating in a fast-paced retail environment, with an appreciation for supply chain complexity
- A proactive, solutions-focused mindset with the ability to navigate ambiguity and drive outcomes
- Commercially aware, with a focus on risk, delivery quality, and operational impact
About your skills
- Extensive experience in testing, including leading QA practices across complex delivery environments
- Experience in a retail or supply chain environment, with understanding of end-to-end operational processes
- Strong leadership capability, with experience leading teams and driving quality outcomes
- Excellent stakeholder management skills, with the ability to influence and align cross-functional teams
- Demonstrated experience building or governing test automation frameworks and improving automation coverage at scale
- Solid understanding of functional, regression, UAT, performance, and API testing, with hands-on capability as required
What’s in it for you?
- Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
About the recruitment process
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
Job ID: 174678
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Employment Type: Full time