Quality Analyst - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

About the role  

The Quality Analyst plays a key role in ensuring technology solutions delivered across the Commercial and Liquor Domain meet defined quality standards and are safe for production deployment. 

In this role, you will contribute to quality assurance activities across the full delivery lifecycle - executing test plans, validating functional and technical requirements, managing test data, and supporting environment readiness, etc. You will be responsible for identifying test coverage, performing thorough testing, conducting reviews and walkthroughs, documenting results, identifying regression test suite, raising defects, and ensuring issues are resolved prior to release. 

Another key focus of this role is supporting quality engineering practices through the development, maintenance, and execution of automated test scripts under the guidance of senior quality engineers. Experience in test automation would be highly regarded, as you will work closely with Quality Engineers and Product Teams to improve test coverage, accelerate test execution cycles, and support early defect identification and management though test automation. 

By contributing to quality governance and continuous improvement initiatives, the Quality Analyst helps ensure technology changes are delivered with stability, accuracy, and minimal operational risk - ultimately supporting positive customer experiences across the C&L domain. 

Hands-on experience with SAP S/4 HANA, Oracle Retail Suite (RMS, RPM) and Blue Yonder CKB/Category Management Suite is highly desirable. 

About you and your skills 

• 5+ years of testing experience across complex projects, programs of work and across integrated environments. 
• Hands-on testing experience in SAP S/4 HANA, Oracle Retail Suite (RMS, RPM), Blue Yonder CKB/Category Management Suite, integrations, and endtoend enterprise processes. 
• Experienced with test planning and executing test cases across System, System Integration, Automation, Regression, UAT, End-to-end, and API testing types. 
• Execute SQL queries to retrieve, organise, and validate backend data, as well as troubleshoot issues. 
• Ability to analyse business and functional requirements to identify test scenarios, test data needs and coverage gaps. 
• Document and maintain detailed test cases and traceability matrices to ensure full requirement coverage. 
• Good understanding of test automation frameworks and tools (e.g., Java, Selenium, Rest Assured API), including maintaining functional and regression test suites and running automated test pipelines (with guidance from senior quality engineers). 
• Familiarity with scripting languages, test frameworks, or open-source test automation tools. 
• Ability to collaborate effectively with Engineers, Architects, Product Managers, and Business SMEs to ensure highquality outcomes. 
• Work closely with Engineering and Business teams to reproduce issues, validate fixes, and ensure smooth defect lifecycle management. 
• Strong communication skills with the ability to collaborate across cross-functional teams, clearly document defects, test results, and risks. 
• Strong test documentation skills  
• Experience in managing day-to-day testing deliverables, including defect triage, test reporting, and coordination with cross-functional teams. 
• A proactive approach to identifying issues and contributing to continuous quality improvement activities. 
• Strong experience using test management tools such as Jira, X-ray, Microfocus ALM, Confluence, or their equivalents. 
• ITSQB test certifications or equivalent (mandatory)  

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 181389

Employment Type: Full time