Project Manager

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Central Operations keeps our business moving. Our team supports, coaches, and empowers our retail teams across the country. We help them be at their best, so they can deliver the best experiences for our team members and customers every day.

About the role

We are looking for a motivated and experienced Project Manager to join the Coles Operations team. In this role, you’ll lead the delivery of key strategic projects across our national supermarket network, driving operational improvements and enhancing customer experience. You'll work closely with cross-functional teams to ensure initiatives are delivered on time, within scope, and aligned with strategic goals. If you're passionate about retail operations and thrive in a fast-paced environment, we’d love to hear from you


You will also:
• Partner with senior stakeholders to define clear project scope, objectives, and success measures
• Own project financials, including setup, cost estimates, and ongoing budgets forecasting
• Develop and manage detailed project plans to ensure delivery against key milestones and performance metrics
• Provide strategic advice to steering committees and uphold strong reporting, governance, and risk management practices
• Collaborate across internal teams and external partners to drive delivery, with a strong focus on change management and sustainable outcomes
• Create and deliver high-quality project communications and stakeholder packs tailored to diverse audiences

About you and your skills

You’ll bring expertise in delivering large-scale projects, ideally in retail or operations, with a solid understanding of the retail landscape, strong communication and stakeholder skills and the ability to own governance and change management. 

You will have:
• Proven experience leading large scale projects, preferably within retail or operational environments
• Strong understanding of store operations, retail compliance (desirable) and customer experience expectations
• Track record of strategic thinking by identifying and implementing effective process improvements
• Excellent stakeholder engagement skills, with the ability to influence at all levels
• Confident using data to inform decisions, provide insights, and create compelling presentations that tell a clear story
• Skilled in managing change and embedding sustainable solutions and improvements 

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 161040

Employment Type: Full time
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