Program Delivery Specialist - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Our Commercial team is a large, but a close-knit group of trading experts, who are ready to shape the future of Coles. We pride ourselves on the long-lasting supplier relationships we build, the new ideas we develop and how passionately we work to help Australian eat and live better every day. And the best part? We’re all so different. We bring diversity of thought, backgrounds, and experience to every Business Unit across Coles Supermarkets and Liquor.

About the role

You will play a key role in supporting program governance and delivery by coordinating planning, tracking progress, managing dependencies and risks, and providing reporting and insights that support decision-making and successful program outcomes.

Working closely with stakeholders across Store Development, Commercial teams, Construction, Property, Finance, Marketing and Customer Insights, and City Engineering, you will help ensure initiatives are delivered in line with governance frameworks, program timelines and strategic objectives.

You will:

• Support strong program governance processes to create clarity around project roles, responsibilities and decision-making frameworks.
• Assist in the development and management of program delivery plans, ensuring milestones, dependencies and timelines are effectively coordinated.
• Identify and help mitigate risks and issues across programs of work, supporting timely resolution to maintain delivery momentum.
• Monitor dependencies, critical paths and program progress, ensuring alignment with strategic priorities and delivery milestones.
• Prepare and present findings, projections and recommendations to support senior leadership and governance forums.
• Plan and support the implementation of approved initiatives and recommendations to optimise benefit realisation and resource utilisation.
• Maintain and update program documentation, reporting artefacts and delivery tracking tools to ensure visibility of program performance and progress.

About you and your skills

You bring a customer-centric mindset and are eager to grow your career in the program management space. You have experience supporting program or project delivery within fast-paced environments, with strong capabilities in planning, governance and execution.

You are highly organised, collaborative and comfortable working across multiple stakeholders to coordinate delivery activities and support program success.

You’ll also:

• Prepare high-quality reports and presentations for senior leadership and governance forums.
• Provide actionable insights and analysis to support program delivery decisions and continuous improvement.
• Monitor program dependencies, risks and critical paths to ensure alignment with strategic objectives and delivery milestones.
• Assist in planning and coordinating the implementation of approved initiatives.
• Ensure resource utilisation and benefit realisation are optimised.
• Demonstrate strong collaboration skills and ability to work effectively across cross‑functional teams.
• Apply an understanding of project management methodologies and governance frameworks.
• Demonstrate strong problem-solving capability with structured thinking and a strategic mindset.

Please note, applications for this position will close on Thursday March 26th, 2026.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 179442

Employment Type: Full time