Production Manager - Creative Services - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

As one of the biggest brands in Australia, we connect with millions of Australians  each week. Whether it’s connecting our customers with relevant content through digital innovation, omni-channel storytelling or impactful advertising that reaches 98% of Australians, our Marketing team play an important role in driving our brand forward, helping Australians eat and live better every day.

About the role

We’re looking for a Production Manager to join our Creative Services team at Coles. This role plays a key part in strengthening how we deliver omnichannel campaigns, ensuring activity across digital, print and in-store channels is well planned, coordinated and delivered to a consistently high standard.

You’ll work on large-scale weekly campaigns seen by millions of Australian customers, partnering with experienced creative, brand and production teams in a fast-paced and highly collaborative environment.

It’s a great opportunity for someone who enjoys bringing structure and momentum to complex campaign delivery while contributing to work that reaches customers across the country every week.

Applications close Friday March 20. If you have questions about this opportunity please reach out to Christina Koob.

What you will do

You’ll manage the delivery of creative assets across multiple channels, coordinating timelines, aligning teams and ensuring work moves smoothly from brief through to final production.

You will also

• Support delivery of weekly promotional campaigns across the business
• Improve workflow coordination between creative, production and stakeholder teams
• Build clear production plans and communicate timelines across stakeholders
• Ensure all outputs meet brand guidelines and production specifications
• Liaise with internal teams and external suppliers to keep work progressing smoothly
• Help maintain quality, consistency and on-time delivery in a high-volume campaign environment.

About you and your skills

You bring 4+ years’ experience as a Production Manager or Producer within an agency or in-house creative environment. You may also come from a Senior Graphic Artist or Senior Designer background where you’ve developed strong production or project management capability. 

You’re hands-on, highly organised and comfortable managing complex production timelines in a fast-paced environment.

You’ll also have

• Experience delivering high-volume creative production across digital and print environments
• Strong project management capability within fast-paced campaign environments
• Confident stakeholder management skills, including the ability to influence and push back when needed
• Strong understanding of creative and production workflows
• Exceptional attention to detail and quality control under tight timeframes
• Qualification in Graphic Design, Communication Design or a related field, or equivalent industry experience.

#LI-MAR

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 180255

Employment Type: Full time