Product Manager - Martech Integrations

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

About the role

We’re looking for a hands-on Product Manager with strong technical expertise to lead the technology design and enablement of our modern MarTech stack. While this role carries the Product Manager title, it functions as a MarTech Tech Lead – responsible for shaping technical patterns, guiding integration design, and connecting our omni-channel technology platforms to drive smarter, faster, and more personalised experiences for millions of Australians.

Key Responsibilities    

• Own the technical enablement and design patterns for our modern MarTech stack including Customer Data Platform (CDP), Customer Engagement Platform (CEP), experimentation and decisioning engines, and behavioural analytics tools.

• Serve as the technical domain owner for platform-level MarTech architecture and integration standards – including API-first, event-driven, and zero-copy patterns.

• Lead solutioning across platforms like Amperity, Braze, Peak.ai, High touch, Snowflake, and Adobe Target/AEM.

• Translate business use cases into detailed technical delivery plans and interface with engineers, architects, and platform specialists to bring them to life.

• Partner with Data, Architecture, and Engineering teams to guide lower-level design decisions and maintain platform scalability, reliability, and reusability.

• Support delivery squads and business units with technical best practices across audience management, identity stitching, consent frameworks, and real-time orchestration.

• Ensure cross-platform consistency in MarTech data contracts, metadata models, and event schemas.

About You

• Proven experience in MarTech, data platforms, or digital product engineering roles.

• Deep technical fluency in modern MarTech and customer experience stacks – including CDPs, CEPs, decisioning engines, and analytics platforms.

• Hands-on experience designing real-time and event-driven architectures that scale across channels and teams.

• Familiarity with platforms such as Amperity, Braze, Hightouch, Peak.ai, Adobe Experience Cloud, Segment, Tealium, Salesforce, or similar.

• Experience working with data engineers, solution architects, and platform teams to deliver reusable technical foundations.

• Comfortable operating in a matrixed enterprise environment, aligning multiple stakeholders while advocating for good technical practices.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 160791

Employment Type: Full time

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