Product Manager - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

About the role

As a Product Manager, you will manage the lifecycle of products within your assigned domain, shaping experiences and solutions that support supermarkets, liquor and group platforms. You will define requirements, prioritise features, and work closely with engineering, design and operations teams to deliver products that are reliable, user‑friendly and aligned to business goals.
You will engage with stakeholders to understand needs, capture insights and identify opportunities. Using data, customer feedback and research, you will drive informed decision‑making and ensure product roadmaps deliver measurable outcomes. This role requires strong collaboration, analytical thinking and an ability to influence across business and technology teams.

Key responsibilities include

• Defining product requirements, prioritising features and partnering with engineering, design and operations to deliver high‑quality products
• Translating product strategy into actionable roadmaps, backlogs and delivery outcomes
• Balancing customer needs, business priorities and technical feasibility to deliver scalable, user‑centred product solutions
• Using analytics, research and customer insights to guide prioritisation and measure success
• Ensuring alignment with internal standards, governance frameworks and enterprise direction
• Building strong relationships with stakeholders, maintaining transparency on priorities, progress, risks and service performance
• Identifying opportunities to improve product quality, delivery efficiency and team collaboration

About you and your skills

You will bring strong product management capability, customer focus and analytical thinking, including:

• 3–6 years’ experience as a Product Manager or in a similar product‑focused role
• Demonstrated experience delivering measurable value for users and the business
• Skilled in collaborating with engineering, design, marketing and cross‑functional teams in fast‑paced environments
• Strong understanding of product lifecycle management, user experience, and agile delivery practices
• Ability to translate business processes and customer insights into product concepts and solutions
• Excellent communication, stakeholder engagement and relationship‑building skills
• Experience supporting digital channels or customer‑facing products in large, complex organisations

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 174684

Employment Type: Full time