Product Manager - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Coles 360 is all about connections. It’s how we connect with customers at every turn of their lives. It’s how we use the power of Coles’ shopper data to maximise that connection. It’s how we partner at levels to drive more meaningful campaigns and measure the impact they create. Coles 360 combines the power of customer connections, media connections and partner connections to offer brands a one-stop media solution.

About the role

This is a 12 month, fixed term position with likelihood to become permanent.
As Product Manager, you’ll support the development and commercialisation of Coles 360’s off-site media portfolio, spanning display, video, social, and programmatic channels inc CTV/BVOD.

You’ll build products that leverage Coles’ market-leading first-party data to deliver smarter targeting, richer insights, and closed-loop measurement. Working closely with commercial, data, and tech partners, you’ll design GTMs that scale, strengthen relationships with leading publishers and platforms, and ensure Coles 360 remains at the forefront of retail media innovation.

Key Responsibilities

• Drive the off-site product roadmap, supporting the broader off-network and audience strategy.
• Build go-to-market presentations, rate cards and sales enablement materials that clearly communicate product value.
• Partner with LiveRamp, InfoSum and other clean-room providers to enable safe, privacy-compliant audience activation and measurement.
• Collaborate with vendors, publishers, broadcasters and social platforms to expand Coles’ off-site footprint.
• Support commercial teams with data-driven narratives and product storytelling for clients and agencies.
• Track and report product performance metrics – adoption, yield, sell-through, and ROI.
• Champion experimentation and innovation across new formats, retail DSPs, and emerging channels.
• Contribute to measurement and reporting, in conjunction with the Measurement team, to ensure accurate, timely, and actionable insights for product and partner performance.
• Communicate complex product concepts clearly and confidently to technical and non‑technical stakeholders, ensuring alignment and shared understanding across teams.

Key Experience Required

You’re a commercially-minded digital product expert with a strong grasp of programmatic, digital paid media and the power of first-party data. You thrive on collaboration, can translate technical capability into client value, and bring a polished presence in front of both senior stakeholders and agency partners.

You’ll also bring

• 7+ years’ experience in digital advertising or programmatic media, ideally within a large publisher, media owner, or retail-media network.
• Strong knowledge of DSPs, SSPs, DMPs, clean rooms and audience activation.
• Proven ability to design and deliver GTM strategies and sales enablement packs.
• Deep understanding of first-party data integration for targeting, insights and measurement.
• Strong existing relationships across publishers, social networks, and broadcasters.
• Excellent presentation and storytelling skills.
• Must be based in Sydney or Melbourne to attend key vendor, client and agency meetings.

Applications close Wednesday, 7th Jan 2026

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 171647

Employment Type: Full time
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