We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

About the team 

Our Click & Collect (C&C) product team is seeking a Product Manager to join their team.  

As a Product Manager within C&C focussed on Growth, you will ultimately be responsible for facilitating sales growth for the C&C channel.   

About the role

We’re looking for a growth-focused C&C Product Manager who will be accountable for the development and execution of the C&C Growth product strategy and roadmap in alignment with the overall C&C product vision and strategy. This role is critical in driving C&C sales growth and improving customer NPS.

You’ll work closely with Marketing and Trade teams to develop compelling customer offers that fuel growth and align with our broader business goals. You will also, from discovery through to execution, identify opportunities to improve the customer experience, support sales growth, and simplify the in-store operating model—validating through proof of concepts, trials and finally scaling successful programs nationally.
Store Operations will be a key partner in your success, helping to ensure that initiatives land seamlessly in-store and deliver value across the business and to our customers.

You will be managing and leading a team of 1-2 Associate Product Managers to execute the roadmap and support in driving key results and outcomes for initiatives.

You will have previous experience with datasets - comfortable working with data, reporting and providing key insights to validate the success of initiatives.

About you and your skills

•    Minimum 3 years’ experience as a Product Manager or similar
•    Proven track record of managing all aspects of a successful product throughout its lifecycle, including understanding of product environment and agile ways of working
•    Demonstrated history of delivering measurable results for customers and business
•    Demonstrated ability to communicate and influence multiple stakeholders
•    Experience working in fast paced environments and comfortable with change
•    Prior experience working in retail industry is desirable
•    Experience working with Trade and Marketing functions 
•    Understanding of online retail operations including in-store operations - order fulfillment and collection
•    Highly collaborative, able to engage and collaborate with a diverse range of stakeholders (both technical and non-technical)
•    Analytical with ability to deep dive into data and perform analysis to draw out key insights to support key decisions
•    Demonstrated problem solving skills
•    Demonstrated people management experience

If this sounds like you, we’re keen to talk to you.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 153902

Employment Type: Full time

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