Product Manager - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

About the role

Coles is looking for an experienced Product Manager to drive omnichannel and innovation product development. In this role, you will lead the end-to-end process of identifying challenges, developing solutions, and rolling out digital technology trials in store environments. You will collaborate with operations, technology teams, external vendors, and partners to ensure seamless integration and implementation. Acting as a key contact for internal stakeholders, you will provide updates, gather feedback, and foster cross-team collaboration. Additionally, you will coordinate workshops, presentations, and meetings while preparing executive summaries and performance analytics to communicate project insights and outcomes effectively.

Key Responsibilities

• Lead omnichannel and innovation product development, including identifying challenges, ideating solutions, prototyping, testing, and rolling out digital technology trials in store environments.
• Collaborate with operations teams, technology teams, external vendors, and partners to ensure successful integration and implementation of new technologies.
• Act as a primary contact for internal stakeholders, providing updates, gathering feedback, and fostering cross-departmental collaboration to advance digital innovation initiatives.
• Coordinate and support presentations, workshops, and meetings to align teams and stakeholders.
• Prepare comprehensive materials, including executive summaries, performance analytics, and lessons learned, to communicate project status, insights, and outcomes effectively.

About you and your skills

• 3+ years of experience in product management or as part of a project delivery team in the digital space.
• Strong understanding of digital and omnichannel consumer products.
• Proven experience managing diverse stakeholders in complex environments.
• Demonstrated experience collaborating closely with technology and engineering teams.
• Experience working within large, complex organizations.
• Skilled in communicating and rationalizing product decisions.
• Comfortable working in fast-paced, dynamic environments with a high tolerance for change.
• Proficiency in tools like Confluence and JIRA is preferred.
• A tertiary degree is highly desirable.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 143030

Employment Type: Full time

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