Product Manager, Digital Order Enablement

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Through the Liquorland banner, our Coles Liquor team work to bring the drinks our customers want, when and how they want them. With a network of more than 900 stores and ultra-convenient online sites, the team deliver on our commitment to provide accessible drink solutions for every occasion.

About the Role

We’re seeking an experienced Product Manager to join our Liquor Transformation team for a 12-month secondment. Focused on Digital Order Enablement & Experience, this role will own and evolve key digital and enablement products that deliver measurable customer, commercial and operational outcomes.

Reporting to the Group Product Manager, you’ll be accountable for the product OKRs, roadmap and backlog for one or more squads, ensuring delivery is aligned to customer needs and business priorities.

You’ll work across Liquor and the broader Coles Group ecosystem, collaborating with engineering, design, marketing, technology, commercial and finance teams to bring product initiatives to life.

This is a high‑impact role where you’ll set clear product direction, partner closely with cross‑functional teams and senior stakeholders and take ideas from discovery through to delivery and optimisation in a fast‑paced, large‑scale environment.

Please note: this role is a 12-month fixed term contract.

About you and your skills

Our ideal candidate is a confident, data and customer-led Product Manager who thrives in complexity and knows how to balance customer value with commercial and delivery realities. You’re comfortable influencing without authority, love turning ambiguity into clarity, and bring strong judgement to prioritisation and decision‑making. Most importantly, you’re motivated by creating products that make a real difference at scale.

You’ll also ideally have:

• Proven experience as a Product Manager in digital, technology, or similar environments
• A proven track record of delivering measurable customer and business outcomes
• Strong capability across the full product lifecycle, including discovery, validation, delivery and optimisation
• Experience building business cases and managing commercial targets and budget inputs
• The ability to explain and defend product decisions using data and clear rationale
• Working knowledge of agile delivery, software development and delivery governance
• Track record of managing service design and discovery initiatives end to end
• Strong stakeholder management, communication and presentation skills
• Ability to present business cases to senior stakeholders
• Commercial judgement and the ability to balance competing priorities
• Experience with enterprise systems (ecommerce, fulfilment, data, finance) is highly regarded

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 183988

Employment Type: Fixed Term

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