Product Designer - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by an innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omnichannel experiences for our customers and build the next generation of digital retailing.

About the role

This Melbourne-based, hybrid role is a 12-month secondment or full-time fixed-term contract.

As a mid-level Product Designer, you’ll shape how customers shop across our app and web, working on high-impact initiatives that improve the end-to-end experience.

You’ll sit within the Shop and Personalisation team, partnering with product, engineering, and data to solve complex problems and deliver meaningful, measurable outcomes at scale.

What you’ll do

You’ll contribute to end-to-end product design within a cross-functional squad, taking ideas from early exploration through to delivery.

You’ll also

• Own design for key parts of the digital shop experience
• Contribute to research, ideation, and solution development
• Create high-quality, accessible designs across app and web
• Use insights and data to guide decisions and refine solutions
• Develop prototypes and high-fidelity outputs
• Partner closely with product, engineering, and data to deliver seamless experiences.

About you and your skills

You’re a Product Designer with a few years of experience in digital environments, with a solid foundation in UX or human-centred design and a strong interest in developing your craft.

You’ve worked in agency or in-house settings and are comfortable operating in more complex organisations, building relationships and contributing to outcomes that balance customer and business needs.

You will also have

• A portfolio that shows clear thinking, problem solving, and impact
• Ability to move between detail and bigger picture thinking
• Strong collaboration and communication skills
• Confidence using insights to inform and influence decisions
• A proactive, curious approach to your work
• Exposure to data-led or personalised digital experiences is a bonus.

#LI-MAR

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 182811

Employment Type: Fixed Term

#LI-OR1