Product Designer - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

*This is a 24 month fixed term contract position* 

About the Team
Our Digital Liquor area within our digital function is significantly growing as we continue to invest in delivering the best digital shopping experience for our customers. Our Liquor Digital team is now seeking a Senior Product Designer to join their growing team.
We are currently in the process of rolling out our new Liquorland brand across our website and digital platforms.

About the Role

We are seeking a creative and customer-focused Product Designer to join the Coles Group team on a 24-month fixed-term contract. In this mid-level role, you will be embedded in a cross-functional squad, playing a key role in shaping and delivering high-quality digital experiences for Liquorland, one of our key customer-facing brands.

You will be responsible for applying a customer-led design approach, translating insights into compelling and accessible designs. From journey mapping and persona development to wireframes, prototypes, and user testing, you’ll contribute to the full design lifecycle. You will explore innovative UI and interaction patterns, helping ensure our solutions are best in class and aligned with our Customer Experience, Business, and Digital strategies.

Working collaboratively with product managers and engineering teams, you will help ensure our digital experiences are desirable, feasible, and viable—balancing user needs, technical constraints, and business goals.

About You

• Extensive skills in UI & design system creation, prototype development and user testing.
• 2+ years’ experience supporting digital channels for large, complex organisations requiring stakeholder management.
• Experience designing for websites, apps and other touchpoints, with a deep understanding of mobile-first and responsive design. Ability to create rapid, low-fi through to high-fi prototypes and iterate.
• Experience communicating and rationalising design decisions alongside feasibility.
• A demonstrated capability in creating UI designs & design systems; & providing developer-ready final designs.
• Skilled in translating business process and customer behaviours/insights into design concepts.
• Experience working in a digital-first organisation with a strong customer-centric focus.
• Highly collaborative style, able to engage with a diverse range of stakeholder to meet targets.
• Previous experience in a Retail and Fast Moving Consumer Goods (FMCG) environment considered favorable.
• Demonstrated experience in Human Centred Design.

 What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 152867

Employment Type: Fixed Term

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