Product Delivery Lead - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

About the Team 

Technology is the backbone of our business. Every day, our team solves complex and meaningful problems. Those solutions help thousands of our fellow team members succeed and make millions of customers’ lives easier every day. 

As part of the broader Technology team, Corporate Systems are responsible for the development and support of applications across multiple enterprise platforms including Finance, Procurement, People & Culture, Risk, Safety and Legal.   

About the Role 

The Product Delivery Lead provides strategic leadership and oversight of end-to-end product delivery across the Group’s retail businesses — including supermarkets, liquor, and group platforms.  

This role ensures that product initiatives are effectively planned, prioritised, and executed to deliver seamless, customer-focused outcomes that align with enterprise strategy, product roadmaps and design intent.  

You will partner closely with Group and Senior Product Managers, Architects, and Engineering leaders to drive delivery excellence — ensuring that teams have clear objectives, robust plans, and the right support to achieve timely, high-quality releases.  

The role fosters alignment across product, corporate and technology functions, balancing innovation with operational stability to enable predictable and scalable delivery outcomes.  

Beyond delivery coordination, the Product Delivery Lead plays a key role in uplifting delivery capability across the multiple product portfolios — embedding agile practices, refining governance frameworks, and mentoring teams in effective delivery execution.  

You ideally have extensive experience with implementing frameworks and governance. 

About you and your skills

• Strong people leadership and stakeholder management skills, with proven experience influencing at senior levels.  
• Expertise in agile delivery practices and governance frameworks (e.g., SAFe, Scrum, Kanban).  
• Demonstrated ability to balance strategic priorities with operational execution.  
• Deep understanding of product lifecycle management and cross-functional collaboration.  
• Proven capability to manage complex delivery pipelines and deliver outcomes at scale. 
• Excellent communication and collaboration skills, with a focus on driving alignment and accountability.  
• Ensure adherence to delivery governance standards and proactively manage delivery risks.  
• Input into delivery planning, forecasting, and performance metrics across portfolios.  
• Track actual expenditure against forecasts and ensure cost optimization.  
• Support business cases for release-related investments and automation initiatives. 
• Drive planning, execution, and monitoring of delivery outcomes across multiple domains.  
• Accountable to lead and develop a high-performing release management team within the product analysis capability.  
• Provide coaching, mentoring, and career development pathways for team members.  
• Drive engagement, morale, and cultural alignment with organisational values. 
• Partner effectively across internal and external stakeholders to ensure delivery success.  
• Analyse delivery performance and embed improvements into future ways of working. 

You’re an experienced Delivery Lead who is curious, analytical, and passionate about delivering meaningful product outcomes. You bring a balance of strategic thinking and practical execution, and you know how to bring people on the journey. 

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 174696

Employment Type: Full time

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