Product Compliance Manager - Hawthorn East
We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.
About the team
Our Commercial team is a large but close-knit group. We bring diversity of thought, backgrounds, and experience to every Business Unit at Coles Supermarkets, and Coles Local. We pride ourselves on the partnerships that we build, new ideas we develop and how passionately we work on convenient, healthy solutions for our customers.
About the role
Reporting to the Head of Quality & Technical Standards, as Product Compliance Manager you will contribute to Coles’ due diligence defence by developing, implementing, and improving Own Brand strategic programs for product safety, compliance, quality, food defence and food fraud. By providing subject matter expertise in product safety, legislation, and testing standards for Own Brand products, you will identify and manage current and emerging product risks.
You will also:
- Lead a team to deliver product safety Key Risk Indicators Complaints per million units (CPMU) and Returns per million units (RPMU) to nominated targets.
- Develop and deliver accurate, comprehensive and timely reporting to the Audit & Risk committee (ELT & Board)
- Act as a Coles Recall Coordinator and product safety Business Continuity alternate; ensuring currency of Product Recall and Business Continuity plans.
- Develop and deliver a risk-based product testing program utilising expert external laboratories.
- Develop, communicate, and maintain chemical and microbiological standards and shelf-life guidelines for Own Brand food products and their suppliers.
- Represent Coes in external forums on product safety.
- Lead the development, implementation, and maintenance of Coles’ Food Defence program.
About you and your skills
- Tertiary degree in Food Science or Microbiology
- Minimum of five years’ experience in a senior role with a state or federal regulator managing food safety compliance.
- Or senior experience in a Quality assurance role with a national fresh food supplier
- Comprehensive understanding of risk management, HACCP, TACCP, VACCP, microbiological, chemical and food allergen analysis.
- Confident stakeholder management and engagement skills
- Strong written and verbal communication skills
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Take your next step into something bigger, apply now
With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
Job ID: 130411
Employment Type: Full time