Product Business Analyst

Coles Supermarkets  MELBOURNE 


Requisition ID: 20749 

Employment Type: Full time 


Good things start here


This could be the very first step towards an exciting new career with us – a fresh beginning. At Coles Group, these are moments we live for.


Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.

About the team:

By combining the fast-paced culture of retail with the ever-growing world of ecommerce, Coles Online takes the time and effort out of grocery shopping. With services such as Home Delivery, Click & Collect and smart lockers, we’re always working on new ways to make life a little easier for our customers – no matter where they are.
Our eCommerce function is currently undergoing an exciting transformation journey and is now seeking a Business Analyst - Product to join the Last Mile transformation squad.


What you'll be doing:

As a Business Analyst - Product, you will be responsible for gathering requirements for various initiatives, supporting design of automated warehouse solutions in the Coles Online network, reporting on product success and more. Working closely with Product Manager and Associate Product Manager, you will ensure the backlog aligns with the business and product strategies. 


You'll also:

  • Provide analystical support to drive key insignts and decision making
  • Work closely with Big Data to derive insights into customer feedback and opportunities for process improvement
  • Work closely with technical and non-technical stakeholders to ensure the alignment with the business and strategies
  • Support design of automated warehouse solutions in the Coles Online network


Good things you'll need:

  • Junior to Mid level experience as a Business Analyst
  • Demonstrated ability to deliver measurable results for both users and the business
  • Experience delivering product features (preferably using Agile methodology)
  • Experience with BI tools such as Excel, PowerBI, Altryx
  • Ability to translate business process and customer insights into product concepts
  • Strong technical background and excellent communication skills

Why Coles?
We’re committed to making this a great place to work, from day one. From flexible working arrangements to discounts across all our internal brands (including 5% off at Coles supermarkets!), there are plenty of reasons to love working here. Explore all this and more at our Coles Careers website.


For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at www.careers.colesgroup.com.au > Careers for everyone > Disability employment.


We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.