Process and Business Solution Manager

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Supply Chain makes life easier, safer, and more sustainable across our network. Our team works with thousands of trusted businesses every day to bring together our suppliers, distribution centres and stores. By keeping those relationships strong and processes running smoothly, we’re able to maintain the availability and quality of our products for our customers.

About the Role

As a Business Solutions Manager, you are the business owner of our warehouse management system (WMS) modernisation project and you’ll be at the forefront of translating business needs into actionable changes.
In this dynamic role you will collaborate with cross-functional teams across supply chain, tech and our vendors to deliver transformative business and operational change.

You will also:  

• Own the engagement of business stakeholders, enterprise architects and delivery teams to drive alignment for scope and business solutions
• Oversee the WMS modernisation operations model and process documentation as required using appropriate Coles or Program delivery methods
• Manage system deliverables in terms of schedules, quality, risks, continuous improvement and communication to enable successful delivery
• Act as an SME within Supply Chain programs and fulfil the responsibilities as a workstream lead including participating in the Program Control Groups, SteerCo reporting and Corporate Risk management responsibilities
• Identify and implement continuous improvement activities through root cause analysis and maximising use of system functionality and capability 

About you and your skills

With developed leadership and stakeholder management skills you will have the ability to have genuine impact and see projects through to tangible outcomes.   

You will also:

• 10 + years in delivering programs in complex environments with exposure to supply chain and WMS’s
• Deep understanding of project management principles and methodologies, including exceptional organisation and stakeholder management at all levels
• Demonstrated financial and commercial acumen and strong analytical and numerical skills
• Excellent problem solving and critical thinking skills, including the ability to remove barriers and enable teams to deliver on their objectives

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 142671

Employment Type: Full time