Portfolio Change Manager - Hawthorn East

 Coles Supermarkets  hawthorn east 

Requisition ID: 56581 

Employment Type: Full time 

Good things start here

This could be the very first step towards an exciting new career with us – a fresh beginning. At the Coles Group, these are moments we live for.

Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.



About the role


We are looking for an experienced change manager to help us design and implement change strategies for assigned initiatives and deliver change activities safely and effectively for people side of change – culture, roles, processes, and technology. In this role you will deliver end to end change, maximising user system adoption and usage whist minimising resistance for key technology transformation and priority programs.



You’ll manage change across the full end-to-end lifecycle of our projects and initiatives:


  • Develop and apply the principles, processes, behaviours, and skills to effectively identify and manage change, and support others through it.
  • Change communication strategies and implementation approach.
  • Change impact and learning needs analysis with delivery of training and other relevant initiatives to address identified needs.
  • Process updates in line with the change.
  • Ensure business change impacts are understood and effectively mitigated.
  • Facilitation to meet change management deliverables.
  • Management of all change deliverables.
  • Develop and implement change management strategies to support user system change adoption on priority projects.
  • Develop and implement change management strategies to support user system change adoption on priority projects.
  • Monitor project key change delivery and report status to the relevant Steering Committee/s
  • Identify and plan for change related mitigations/resolutions in conjunction with Program Leaders.
  • Monitor project key change delivery and report status to the relevant Steering Committee/s


This is a robust role that will utilise and develop your change management skillset, and you will partner with a diverse range of stakeholders will help you “fill in the gaps” and ensure the change is “fit for purpose”


Good things you’ll need


  • Minimum 7 years of experience in change manager role. FMCG industry experience preferred
  • Experience in design and delivery of practical and outcomes focussed approach for large scale Technology change. Able to work effectively at all levels in an organization
  • Experience and in-depth knowledge of change management principles, methodologies, and tools to deliver impactful change plans
  • Successfully embedded cultural, technology, process and new ways of working changes
  • Being able to influence at senior level but also to work operationally with the programs and wide business stakeholder network. Designed creative change interventions across wide range of audiences to engage people and for the change ‘to stick’
  • Strengths in advocating the use of project and change management disciplines across all stages of the project lifecycles
  • Exceptional communication skills – both written and verbal with excellent active listening skills
  • Demonstrated experience in engaging and influencing with senior executives
  • In-depth understanding of project management approaches, tools, and phases of the project lifecycle and aligning change approach to various project phases
  • Experience using the ADKAR® change model is highly desirable.


Why Coles?
You’re joining a culture that truly cares about your wellbeing, values what you do and celebrates your success. We’ll invest in you and your career with best practice training, development, and leadership programs. You’ll also receive fantastic team member discounts across our supermarkets and brands.

As part of our focus on achieving a gender balanced workforce, we belong to the WORK180 network as an endorsed employer for women. Our commitment to helping all women thrive in the workplace includes initiatives such as our recently updated parental leave policy, flexible working options and our Employee Assistance Program.

You can explore all this and more at our Coles Careers website. 

For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at www.careers.colesgroup.com.au > Careers for everyone > Disability employment.

We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.