People Systems Analyst - Recruitment & Onboarding (Hawthorn East)

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

People and Culture are dedicated to fostering  an engaged and empowered workplace. One that’s strong, diverse and where our team members have exciting career pathways to choose from. We do it by making people’s lives easier through better experiences, useful tools, and by providing ongoing opportunities to learn and grow.

About the role

We’re building better experiences for our people and our candidates and that starts with getting our systems right. We’re looking for a Continuous Improvement Coordinator (People Systems Analyst – Recruitment & Onboarding) to join our Talent Attraction team and support how we evolve and improve our people platforms, including SAP SuccessFactors and Phenom. This role plays a key part in ensuring system changes are tested, understood, and land smoothly for end users. This is an ideal opportunity for someone early in their career who wants to grow at the intersection of HR, technology, and user experience.

In this hands-on coordination role, some of the things you’ll be responsible for include:

• Supporting system releases, enhancements, and configuration changes
• Running User Acceptance Testing (UAT) to ensure changes work as intended
• Identifying issues early, logging defects, and supporting resolution
• Creating simple, clear training and user guides that people actually use
• Supporting continuous improvement across our people platforms

Work Experience - What We’re Looking For

We’re less focused on job titles and more focused on capability and mindset.

You’ll bring:

• Strong attention to detail and a structured approach
• Curiosity and a willingness to learn
• Care for the end-user experience
• Confidence working with systems, process changes, and stakeholders

You might come from one of the following (or something similar):

• HR systems or HR operations
• UAT / functional testing
• Early career business analysis
• A coordination role involving systems, process improvement, or change support

Exposure to HR technology (especially SAP SuccessFactors) or experience working with system vendors is beneficial, but not essential.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 181216

Employment Type: Full time

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