People Change Delivery Manager - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

People and Culture are dedicated to fostering  an engaged and empowered workplace. One that’s strong, diverse and where our team members have exciting career pathways to choose from. We do it by making people’s lives easier through better experiences, useful tools, and by providing ongoing opportunities to learn and grow.

About the Role

Are you a dynamic leader with a passion for driving people-centric change? At Coles, we're looking for a Change Delivery Manager to join our team and lead transformative initiatives that shape the future of our organisation. This is your opportunity to make a significant impact by developing and implementing innovative change management strategies that enhance our people and culture. This is a senior leadership role where you will be managing a team of 5 experienced People Change Managers.

About you

You are an entrepreneurial thinker with a strong HR background, ready to take on challenges and make impactful decisions. Your confidence and decisiveness enable you to make strategic decisions and drive change effectively. You excel in working with stakeholders at all levels, from in-store teams to executive leadership. Your ability to navigate complex, matrixed environments and industries like retail and FMCG sets you apart. You are a natural leader who can inspire and guide teams through transformative change, ensuring alignment and engagement across the organisation.
 

What you will be doing

• Champion Change: Lead the development and embedding of change management methodologies, tools, and approaches to create positive experiences and successful project outcomes.
• Stakeholder Engagement: Consult, engage, and advise stakeholders on contemporary change methodologies to ensure buy-in and ownership.
• Build Capability: Strengthen our change leadership and readiness, fostering a robust change community.
• Data-Driven Insights: Generate and interpret data to manage change impact and drive continuous improvement.
• Governance Excellence: Lead governance and review processes to ensure change programmes are well-planned, resourced, and commercially viable.
• Thought Leadership: Challenge existing thinking and optimise change experiences through contemporary practices.
• Financial Stewardship: Manage OPEX expenditure related to team management and change solutions.
• Resource Optimisation: Oversee the engagement and development of internal and external resources.
• Compliance and Governance: Ensure team compliance with company values, policies, and external regulations.
• Culture Building: Foster a strong governance and compliance culture within the team.

Ideally you will have

• Minimum 5 years experience in senior human resources or organisational development roles, with significant experience in people change management within large matrix organisations, ideally in retail, FMCG, or similar industries.
• Proven ability to translate technical concepts into business terms and influence stakeholders.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 153888

Employment Type: Full time