Payroll Compliance Officer - Hawthorn East
A new role means a new way to win together. We’ve been proudly serving Australian communities since 1914 and at the heart of our continued success lies our 115,000 team members working across the country. If you’re looking for a career-defining opportunity, take the next step and explore another way your work can have impact and make a difference.
About the team
People and Culture are dedicated to fostering an engaged and empowered workplace. One that’s strong, diverse and where our team members have exciting career pathways to choose from. We do it by making people’s lives easier through better experiences, useful tools, and by providing ongoing opportunities to learn and grow.
About Us
At Coles Group, you'll be part of an iconic Australian business that serves millions of customers every week. With more than 115,000 team members across our supermarkets, liquor, supply chain, manufacturing and supporting office operations, we're committed to creating a workplace where our people can thrive.
Join a team that plays a critical role in ensuring thousands of Coles team members are paid accurately, on time, and in line with legislative, award and enterprise agreement requirements. As a Payroll Compliance Officer, you'll be at the heart of our payroll compliance framework, leveraging data-driven reporting and insights to support compliance across all Coles brands and sites. This is an opportunity to contribute to strategic payroll initiatives, strengthen compliance outcomes, and help shape the future of Payroll Compliance at Coles. Your work will directly support our commitment to fairness, integrity, and our vision of becoming Australia’s most trusted retailer. If you’re passionate about compliance, continuous improvement, and making a meaningful difference to team members every day, this role is for you.
As part of the Payroll Centre of Excellence (CoE), the Payroll Compliance Officer pays a critical role in supporting payroll compliance across the Coles Group portfolio, including Supermarkets, Liquor, Coles Services, Distribution Centres, Retail Manufacturing and other business units. Reporting to Payroll Compliance and Reporting Specialist, you will help drive payroll governance, compliance monitoring and reporting activities to ensure our team members are paid accurately and in accordance with legislative and industrial requirements.
Responsibilities
- Deliver payroll compliance monitoring and reporting activities across allocated brands and sites.
- Analyse payroll data to identify trends, risks and compliance issues.
- Partner with Payroll Administrators, Line Managers, and business stakeholders to improve payroll practices.
- Provide advice on payroll processes, Enterprise Agreements, Awards and legislative requirements.
- Build, maintain and enhance payroll compliance reports and tools.
- Conduct retrospective payroll compliance reviews to identify and mitigate risks.
- Identify opportunities to strengthen payroll governance, controls, and reporting capability.
- Implement tactical payroll fixes and support accurate, compliant payroll processing.
Qualifications
- 3+ years' experience in payroll operations, compliance, controls, or governance.
- Experience with payroll and time & attendance systems and end-to-end payroll processes.
- Strong understanding of payroll tax, WorkCover, superannuation, and PAYG obligations.
- Experience interpreting Modern Awards and Enterprise Agreements.
- Strong analytical, problem-solving, and stakeholder management skills.
- Degree in Business, Commerce, Accounting, Human Resources or related discipline (desirable).
- C.P.S (TAPS) qualification (optional).
- Retail industry experience is highly regarded.
What’s in it for you?
- Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
About the recruitment process
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
Job ID: 191383
Employment Type: Full time
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